Job Overview
We are seeking a professional and organised Temporary Medical Receptionist to join our healthcare team on a temporary basis (as soon as possible). The successful candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks efficiently. The candidate will ideally have previous experience of working in a GP surgery and using EMIS and Docman software.
The hours required will be agreed a week in advance. Flexibility to cover is essential.
Responsibilities
- Greet patients and visitors warmly, ensuring a welcoming environment
- Manage appointment scheduling and coordinate patient bookings accurately
- Handle incoming calls, respond to enquiries, and direct calls appropriately
- Maintain patient records with confidentiality and accuracy in accordance with data protection regulations
- Assist patients in using Patchs online consultation if they have any problems
- Assist with administrative duties such as tasks, data entry and patient queries
- Signpost patients to the correct service
- Complete opening and closing procedures in accordance with the duty rota
- Support the team with general office tasks as required to ensure smooth clinic operations
Qualifications
- Previous GP surgery experience and use of EMIS system is desirable
- Previous administrative experience within a health environment is essential
- Strong organisational skills with attention to detail
- Excellent communication skills, both written and verbal
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Professional attitude with a friendly demeanour
- Proficient in basic computer applications such as MS Office (Word, Excel)
This role is ideal for individuals seeking temporary employment within the healthcare sector, offering valuable experience in medical administration.
Pay: £12.70 per hour
Work Location: In person
