Overview:
PCL Direct Group Ltd are an award winning supplier of photocopier consumables, renowned for our exceptional customer service, quality products, and long-standing relationships with customers.
Due to continued growth, we are seeking a Sales & Accounts Administrator to join our small friendly team. This initially would be a part-time role covering 22.5hrs per week across 3 days (8am - 4pm); however, there is a possibility that the position could develop into a full-time role. As such, flexibility and the ability to adapt to changing business needs are essential.
Key Responsibilities:
- Accurately process sales orders, liaising with key departments to check stock availability and ensuring customers are informed of their order progress.
- Support the Accounts department processing invoices and payments using Sage 50 Accounts, reports and filing.
- Confidently handle incoming telephone calls and emails, resolving customer enquiries and issues efficiently and professionally.
- Build and maintain strong, positive relationships with customers.
- Prepare and update sales and financial reports as required.
- Assist with marketing campaigns by contacting customers regarding current promotions, special offers, and new product launches.
- Undertake additional administrative / ad-hoc tasks when required.
Candidate Requirements:
- Customer Service / Sales Administration / Bookkeeping experience.
- Experience using Sage 50 Accounts preferable.
- Proficiency in Microsoft Office, particularly Outlook and Excel.
- Excellent communication skills.
- Strong organisational and time management skills, with the ability to prioritise workloads effectively.
- Excellent attention to detail.
- A willingness to learn and develop within the role.
- Flexibility for cover and an understanding that the role may progress to full-time.
What We Offer:
- Pro-rata annual holiday entitlement.
- Monday to Friday only - no weekends.
- Bank Holidays off.
- Christmas shutdown.
- Company pension scheme.
- Private healthcare.
- Smart casual dress code.
- Relaxed, friendly, and supportive working environment.
- Growth opportunity - for the role to develop into a full-time position.
Pay: From £12.71 per hour
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Experience:
- Sage 50 Accounting: 1 year (preferred)
- Administrative: 1 year (required)
Work Location: In person
