Overview
Please note: Hours of shifts will be Monday-Friday between 9am-4pm, with additional hours for after hour events during the week. Weekend hours will be offered for the right person. Please apply if you are able to work these hours.
Join our dynamic team as a Restaurant Assistant and become a vital part of delivering exceptional dining experiences! This energetic role is perfect for motivated individuals passionate about hospitality, food service, and guest relations. As a Restaurant Assistant, you will support daily operations, ensure cleanliness and safety standards, and help create a welcoming environment for all guests. Your enthusiasm and dedication will contribute to our vibrant restaurant atmosphere where teamwork and excellent service thrive.
Responsibilities
- Manage front-of-house duties such as meeting and greeting guests, taking orders, cleaning, and maintaining a tidy dining area
- Operate POS systems for order processing and cash handling
- Greet guests warmly as a host/hostess, managing reservations via Tableagent and providing excellent guest services
- Maintain food safety protocols, proper food handling, and sanitation standards throughout the restaurant
- Provide exceptional customer service by addressing guest inquiries with professionalism and courtesy
- Support catering events by assisting with setup, meal preparation, and breakdown activities
- Demonstrate strong communication skills to coordinate with team members and ensure smooth operations
Experience
- Previous restaurant experience or hospitality background preferred 1 year minimum experience; training provided for motivated learners
- Familiarity with food service procedures including serving, clearing, and food safety practices
- Experience with POS systems
- Knowledge of dietary accommodations and food handling regulations is a plus
- Strong communication skills and the ability to handle phone etiquette professionally
- Experience in catering or banquet settings enhances your ability to succeed in this role
- Ability to work in fast-paced environments while maintaining attention to detail and guest satisfaction
Pay: Up to £12.71 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Ability to commute/relocate:
- Mansfield NG21 0HJ: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Bar: 1 year (preferred)
- Hospitality: 1 year (required)
- Barista: 1 year (preferred)
Location:
- Mansfield NG21 0HJ (preferred)
Work Location: In person