Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.
We are looking for a talented and commercially minded Visual Merchandiser to bring the Holland Cooper brand vision to life across our store environments. You will be responsible for delivering exceptional product presentation, seasonal installations and space planning that elevate the customer experience and drive sales performance. Working closely with store management and cross-functional teams, this is a role for someone with a genuine passion for visual merchandising, a strong eye for detail and the ability to balance creative ambition with commercial priorities.
Key Responsibilities:
Visual Merchandising & Brand Presentation
- Deliver seasonal visual merchandising initiatives, ensuring product presentation and creative direction are consistently executed across the stores.
- Plan and implement seasonal window displays, installations, product launches and visual updates in line with brand guidelines and key commercial priorities.
- Develop seasonal floor plans, mapping store space and creating effective product zoning to optimise customer flow and product visibility.
- Translate brand concepts and seasonal direction into engaging, commercially focused store presentations that reflect the brand identity.
- Ensure all launches, product stories and seasonal campaigns are delivered accurately and within agreed timelines.
- Manage product moves, newness launches and seasonal updates, responding quickly to changing commercial priorities.
Commercial & Space Planning
- Evaluate store performance and identify opportunities to improve product placement, space utilisation and overall visual impact.
- Conduct regular commercial store walkthroughs with store management, using sales performance and customer insight to inform merchandising decisions.
- Work closely with Buying & Merchandising and Head of Retail to determine appropriate space allocation and capacity across product categories.
- Use weekly KPI and performance information to identify immediate visual merchandising opportunities and support sales growth.
- Recommend commercially relevant opportunities to the line manager, balancing brand standards with sales performance.
- Ensure visual merchandising activity supports wider business objectives and maximises the commercial potential of each store.
Store Partnership & Team Development
- Build strong relationships with store management and teams to ensure consistent execution and maintenance of visual standards.
- Partner with relevant teams to coordinate seasonal changeovers, launches and implementation timelines.
- Support and motivate store teams in achieving visual and commercial expectations, encouraging a high level of ownership and attention to detail.
- Deliver training and guidance on visual merchandising principles, seasonal standards, product presentation and ongoing maintenance.
- Maintain regular communication with management teams, providing updates on upcoming activity, priorities, timelines and progress.
Planning & Execution
- Lead or support the planning, preparation and delivery of seasonal installations and key visual projects.
- Ensure all seasonal activity is planned effectively and implemented within agreed deadlines.
- Monitor execution across stores and provide constructive feedback to the relevant teams and central office.
- Stay informed of upcoming launches, campaigns and commercial priorities to ensure stores are fully prepared.
- Maintain a consistent level of brand presentation across all areas of responsibility while adapting execution to individual store opportunities.
- Undertake additional visual merchandising and brand presentation projects as required by the business.
Key Competencies/behaviours:
- A genuine passion for visual merchandising, design and attention to detail
- A luxury mindset with strong attention to detail across styling, service and presentation
- Commercial awareness with a proactive approach to achieving sales targets, deadlines and KPIs
- Exceptional communication and interpersonal skills, with a warm and confident presence
- The ability to multitask, prioritise and adapt in a fast-paced boutique environment
- A proactive, enthusiastic and solution-focused attitude
- Strong organisational skills and the ability to analyse sales data
Skills/Experience Required:
Required:
- Previous experience in a visual merchandising role, ideally within premium or luxury fashion
- Experience as a visual merchandiser within luxury fashion
- Experience designing and implementing window schemes and boutique layouts
- Confidence working collaboratively across teams and departments
- Competent in Microsoft Office applications
Benefits:
- Competitive salary
- 25 Days Holiday plus bank holidays
- Have your Birthday Day off on us to celebrate you
- Increased benefits with length of service (e.g. holiday, pension contributions)
- Enhanced Maternity and Paternity pay
- Generous staff discount and staff shop available
- Fresh fruit and pastries delivered weekly
- Cycle to Work Scheme
- Employee Assistance Programme, including mental health support
Pay: £36,000.00-£39,000.00 per year
Work Location: In person
