Company Overview
The Star Hotel is a premier establishment in the hospitality industry, dedicated to delivering outstanding guest services and creating memorable experiences for all visitors.
Summary
We are seeking a Receptionist to join our team at The Star Hotel in Town Center. This role is vital in ensuring smooth front desk operations and providing exceptional service to our guests, aligning with our commitment to excellence.
Responsibilities
- Greet and assist guests upon arrival, ensuring a warm welcome
- Manage phone calls and respond to inquiries with professionalism
- Maintain accurate records of guest information and reservations
- Handle administrative tasks such as data entry and filing
- Coordinate with other departments to fulfill guest requests
- Ensure the front desk area is organized and presentable
- Process check-ins and check-outs efficiently
- Assist with any additional duties as required by management.
Qualifications * Proven office and administrative experience, preferably in a hospitality setting
- Strong computer skills, including proficiency in Microsoft Office
- Excellent phone etiquette and communication skills
- Exceptional organizational abilities with attention to detail
- Typing speed of at least 40 WPM is preferred
- Familiarity with QuickBooks and Google Workspace is a plus
- Ability to work well under pressure in a fast-paced environment.
Call-To-Action * If you are passionate about hospitality and ready to make a difference at The Star Hotel, we invite you to apply today and be part of our dedicated team!
Pay: From £12.71 per hour
Benefits:
Language:
Work Location: In person