Essential Duties and Responsibilities:
· Focal point for all office based streetworks activities providing support and guidance across the business
· Serve compliant permit applications, start, stop and registration (R1) notices.
· Action and respond to Highway and Client interactions within the legislative timescales to avoid fines and
penalties being issued. (e.g. Permit Modification Requests, Duration Challenges etc.) via email,
internal/external systems and telephone.
· Run daily jeopardy reports, such as daily in progress, proposed, notices due, registrations due to support
the business in maintaining streetworks compliance
· Investigate and provide mitigation against any Fixed Penalty Notices and Overrun Charges
· Update internal work management system with permit information to support the onsite operational teams
· Use of internal and external systems and applications such as Microsoft Office.
· Liaise with Local Authorities and Clients as required in relation to streetworks activities
· Provide support and data to the Business Compliance Team as required
· Assist in other areas of the business as and when required (sickness and holiday cover)
Education/Authorisations:
· Educated to GCSE level (Maths and English would be preferable but not essential)
Essential/Desired Skills:
Essential
· Ability to manage/deliver multiple/diverse work streams
· Ability to work well under challenging & changing situations
· Excellent time management skills
· Excellent communication skills with the ability to converse professionally with internal staff and external with
clients, customers, highway authorities and suppliers
· Flexible approach to working to ensure the delivery of planned and unplanned activities
· Open to change and ability to adapt seamlessly to any required changes
· Be a team player
Desired
· Working knowledge and experience of streetworks legislation
· Proven ability in the use of the streetworks systems such as Street Manager and Symology AURORA.
· Ability to use applications such as Microsoft Office (e.g.Excel, Word)
Benefits:
· Salary (negotiable depending on experience)
· 20 days Annual Leave (+ Bank Holidays)
· Statutory Sick Pay (SSP)
· Company pension
Job Types: Full-time, Permanent
Pay: £26,500.00-£34,000.00 per year
Benefits:
Experience:
- Streetworks: 1 year (required)
- MS Office: 1 year (required)
Work Location: In person
