SHIFT LEADER JOB DESCRIPTION
Reporting to: Assistant Manager & General Manager
Responsible for: Bar team member, bar team leader, floor team member, floor team leader & KP team, as well as overseeing of on site door and cleaning team
Your role at a glance:
- To provide excellent customer service
- To open and close the food hall in line with company standards.
- To ensure the food hall is operating safely and legally at all times, being mindful of health and safety, SOP’s, legal, food safety & compliance
- To oversee, work with and support the bar, floor & KP team
- To predominantly work on the floor, circulating the food hall throughout the day to ensure staff are in assigned areas, in correct uniform, being warm and friendly to guests and clearing plates and dishes prior to customers leaving.
- To adhere to Blend standard operating procedures (SOP’s) and company police to maintain a clean, safe and legal workplace
- Overseeing of opening and closing the food hall, ensuring floor walks are taking place in the morning, staff are organised and the site is set up ready for trade, whilst being fully compliant with health and safety. Ensure closedown checks are carried out to a high standard to the food hall is set up ready for opening tomorrow
- Using trail to ensure site is fully complaint
- Carrying out weekly, consistent kitchen audits of your assigned kitchens
All of the training we provide will teach you everything you need to know to succeed, but there are a few essential requirements you’ll need to start.
- Have a proof of right to work in the place where you will be based (U.K). This must be uploaded on Workforce prior to your first shift. This is a legal requirement
- Have a U.K bank account
- Be able to converse in English and to understand the language to complete training and other duties associated with your job role
- Have a fixed place of residence within a reasonable travelling distance of your place of work.
- Basic computer literacy
About you:
- Demonstrate passion and enthusiasm in your role and show commitment to your place of work and to Blend
- Have the ability to manage time and prioritise tasks
- Be a strong leader, driving the team forward at all times
- Show enthusiasm and commitment
- Have a friendly nature and the ability to develop good communication skills
- Be honest, trustworthy and respectful
- Remain calm when working in a fast-paced environment
- Adhere to Blend’s Appearance Standards policy
- Receive regular feedback from the higher management team and achieve any actions agreed on.
Pay: £14.72 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
Work Location: In person
