Credit Controller
Location: Leicester, UK
Job Type: Full time, Permanent
Hours: Monday to Friday 9-5
About the Company
Established in 2002, the Reflex Group is now the largest privately owned print and packaging company in the UK having grown to over 1000 employees across 27 sites in the UK, Europe, America and Australia. The company prides itself on quality, efficiency, ethics, and low environmental impact whilst being innovative and dynamic. The company has an opportunity for a Credit Controller in our Lecister site . Due to continued growth, we are recruiting an experienced Credit Controller to join our busy finance team within the Reflex Division.
The Role
Key Responsibilities
Manage and prioritise cash collection, with a focus on aged debt and accounts exceeding credit limits
Proactively work with customers to resolve queries and improve payment performance
Liaise closely with sales representatives and customer service teams
Monitor, report on, and contribute to Key Performance Indicators (KPIs)
Carry out credit limit reviews and review customer payment terms
Maintain and manage master data in line with company policies
Perform detailed account reconciliations
Assist with month‑end close routines
Provide team support and cover where required
Additional Duties
Process daily invoicing across the Reflex Group (multiple ledgers)
Post and allocate customer payments
Issue credit notes as required
Upload invoices to customer portals
Set up new customer accounts and delivery addresses
Raise commercial invoices
Skills & Experience Required
Minimum 3 years’ experience in Credit Control
Strong numerical and analytical ability
Experience working in a fast‑paced finance environment
Excellent written and verbal communication skills
Highly organised, with the ability to prioritise workloads effectively
Comfortable managing a high volume of accounts across multiple business divisions
Results‑driven with strong attention to detail
This is a fantastic opportunity to join a high‑performing, fast‑paced credit control team in a high‑volume environment. Reporting to the Credit Control Manager, you will play a key role in ensuring timely cash collection, resolving aged debt and queries, and working collaboratively with internal teams to optimise cash flow across the business. You will also provide support and cover for the Accounts Administrator when required.
