Pay: £12.71-£13.00 per hour
Job Description:
Job description
Little Stars 4D Scan is a private 4D ultrasound clinic based in Stoke-on-trent, We are currently seeking an experienced Clinic Receptionist to join our busy team. You will work on a part time, permanent basis, starting as soon as possible. You will be working in a brand new clinic in Stoke-On-Trent.
Please Don't Apply if you are not able to work on weekends
Little Stars 4d scan is a private pregnancy ultrasound clinic specialising in non-diagnostic pregnancy scans. You will require strong customer service skills, great attention to detail, organisational skills, and proficiency in Microsoft packages (such as Word and Excel). Most importantly, you will need to enjoy working with people!
Receptionist Responsibilities :
- Ensuring clients are treated with respect and empathy, receiving fun and friendly service
- Answering calls and emails, booking appointments, and handling customer queries
- Taking payments – in person and over the phone
- Printing reports and scan images, and selling merchandise
- Acting as a chaperone as required
- Greeting and checking in clients in line with company policy
- Taking care of cleaning and general upkeep on the clinic and equipment
- Taking customer feedback and relaying this to the management team
- Posting updates on social media channels regularly
- Assisting the management team as required with compliance tasks
- Reporting any suspected safeguarding issues, following the safeguarding procedure
- Increasing sales through exceptional service
- Opening and closing the clinic, performing all necessary safety and security checks
- Stock checking and inventory management.
- Please keep in mind, Cleaning is part of this job
Please Don't Apply if you are not able to work on weekends
Qualifications & Experience
In order to be considered for this position, you must have a customer service background and have exceptional administrative skills. The successful receptionist will demonstrate excellent verbal and written communication skills, coupled with a strong patient-centred approach.
As this role is based in the pregnancy sector, we are looking for an individual who can handle sensitive situations with empathy, and who is able to adapt to a variety of situations easily.
Due to the nature of this role, a full enhanced DBS check will need to be performed prior to the commencement of employment. Mandatory training will also need to be completed within an allocated timeframe.
Due to infection prevention protocols, Fake Nails or Nail Polish is not allowed
Job Type: Full-time
Pay: £12.50-£13 per hour
Expected hours: 40 per week
Additional pay:
- Performance bonus
- Yearly bonus
Benefits:
- Company pension
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Weekends only
Application question(s):
- Our working days are Monday, Wednesday, Friday, Saturday and Sunday. Is it ok for you then please proceed ?
- Please Don't Apply if you are not able to work on weekends
Education:
- A-Level or equivalent (preferred)
Experience:
- Receptionist: 1 year (required)
Work Location: In person Stoke-On-Trent
Job Type: Full-time
Additional pay:
- Performance bonus
- Overtime
Benefits:
- Company pension
- Employee discount
Schedule:
- Every Monday, Wednesday, Friday, Saturday & Sunday
Language:
English (preferred)
Work Location: In person Stoke-On-Trent Clinic
Application deadline: 5/7/2026
Expected start date: 10/7/2026
Work Location: In person
Job Type: Full-time
Pay: From £12.71 per hour
Application question(s):
- Due to our infection prevention and control protocols, artificial nails and nail polish are not permitted during working hours. Are you comfortable complying with this policy?
☐ Yes ☐ No
All staff members are required to wear a company-provided uniform. Are you willing to follow this requirement?
☐ Yes ☐ No
This role includes general cleaning and maintaining a tidy reception and clinic area. Are you comfortable with these responsibilities?
☐ Yes ☐ No
This position is based in a pregnancy ultrasound clinic and involves working in a sensitive healthcare environment. Are you comfortable working in this setting?
☐ Yes ☐ No
Are you available to work weekends and occasional overtime when required?
☐ Yes ☐ No
We are seeking a team member interested in long-term employment. Are you looking for a long-term role?
☐ Yes ☐ No
Please attach your CV along with a cover letter explaining yourself
Work Location: In person
