Genuine Occupational Requirement (Female Applicants Only)
Due to the nature of the people we support and in accordance with Schedule 9, Part 1 of the Equality Act 2010, this post is subject to a Genuine Occupational Requirement (GOR) that the successful applicant is female. This requirement is necessary to meet the privacy, dignity and personal care needs of the individuals we support and to ensure compliance with CQC's Fundamental Standards.
A full UK driving licence and access to a vehicle is essential for this role.
Location: York (with occasional travel to Harrogate & Beverley)
Salary: Up to £32,000 per annum (depending on experience)
Hours: Full Time
Reporting to: Registered Manager
Join Support Solutions and Make a Real Difference
Support Solutions is a care provider delivering high-quality, person-centred support to people in their own homes and within the community. We're looking for a passionate, organised and experienced Care Coordinator to join our growing team in York, working closely alongside our Registered Manager to ensure the highest standards of care and service delivery.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem solving, and is committed to making a positive difference to both the people we support and our care team.
What You'll Be Doing
As our Care Coordinator, you will play a key role in ensuring our care services run smoothly every day. Your responsibilities will include:
- Coordinating and maintaining care staff rotas
- Scheduling care visits efficiently while ensuring continuity of care
- Supporting the Registered Manager with the day-to-day running of the service
- Liaising with clients, families, healthcare professionals and care staff
- Responding promptly to changes in care needs and staffing requirements
- Completing administrative tasks and maintaining accurate records
- Assisting with the onboarding and support of new care staff
- Conducting quality assurance (QA) visits to ensure the highest standards of care are consistently delivered
- Completing service user reviews and working with individuals and their families to ensure care plans remain accurate and person-centred
- Carrying out initial care assessments and reassessments, developing and updating care plans in line with individual needs and company procedures
- Monitoring service quality and identifying opportunities for continuous improvement
- Ensuring services remain compliant with CQC standards, company policies and regulatory requirements
- Participating in the on-call rota where required
- Travelling occasionally to our services in Harrogate and Beverley
What We're Looking For
Essential:
- Minimum 2–3 years' experience in a senior support worker or care coordination role within domiciliary care.
- Good understanding of CQC regulations and person-centred care
- Excellent organisational and communication skills
- Ability to manage multiple priorities in a busy environment
- Strong IT skills and confidence using care management systems
- Full UK driving licence and access to your own vehicle
- Flexible, reliable and professional approach
- Female applicant (Genuine Occupational Requirement applies)
Desirable:
- Experience working closely with a Registered Manager
- Knowledge of rostering software
- NVQ Level 3 in Health & Social Care (or willingness to work towards)
What We Offer
- Up to £32,000 per year (depending on experience)
- 28 days annual leave, including Bank Holidays
- Paid travel time
- 30p per mile mileage allowance
- Blue Light Card access
- Company pension scheme
- Ongoing training and professional development
- Supportive management team
- Opportunities to progress within a growing organisation
Why Join Support Solutions?
At Support Solutions, we believe outstanding care starts with outstanding people. We value our team, invest in their development and create an environment where everyone is supported to succeed. If you're passionate about delivering exceptional care and want to be part of a company that genuinely values its staff, we'd love to hear from you.
Apply today and help us continue delivering outstanding care across York, Harrogate and Beverley.
Pay: Up to £32,000.00 per year
Benefits:
- Company pension
- Employee discount
Application question(s):
- This position is restricted to female applicants due to a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010. Do you meet this requirement?
- This role requires occasional travel to Harrogate and Beverley. Are you able to meet this requirement?
Experience:
- management in care: 2 years (required)
- home care: 1 year (required)
Licence/Certification:
- UK Driving Licence (required)
Work Location: In person
