586720
Liverpool, GB
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Customs Team Leader
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.
YOUR ROLE
Our operation based in Liverpool is looking for a Customs Team Leader to join the team. In this role you will oversee daily customs operations, ensuring compliance, accuracy, and efficiency across all import and export activities.
This is a fantastic opportunity for someone with strong leadership skills and in-depth customs knowledge to make a real impact within a fast-paced logistics environment. This is a hybrid, Monday to Friday role.
WHAT ARE YOU GOING TO DO?
Lead and inspire a team responsible for Import & Export declarations and Transit Movements
Ensure all customs activities are accurate, compliant, and completed within required timelines
Ensure compliance with HMRC, statutory requirements and other Customs Authorisations
Monitor KPIs, SLAs, performance, and capacity, ensuring operational targets are consistently achieved
Identify process inefficiencies and deliver continuous improvement initiatives to improve productivity and service
Act as the first point of escalation for customer queries and complaints
Build strong relationships with customers and internal stakeholders, attending customer meetings where required
Support team recruitment, development, performance management, and staff engagement
Provide coaching and guidance on customs regulations, process changes, and best practice
Oversee month-end closure activities and ensure operational deadlines are met
Support business growth through innovation, knowledge sharing, and continuous improvement
WHAT ARE WE LOOKING FOR?
Our ideal candidate will have experience in customs operations and team leading ideally with a UK Customs Academy Level 2 or Level 4 qualification, or equivalent relevant experience. You will have strong knowledge of HMRC customs requirements, as well as other government systems and applications, including Port Health and DEFRA. Experience with customs systems such as Destin8, CNS Compass, and E-Customs is desirable, alongside good proficiency in Microsoft Office applications.
You will have strong verbal, written, and presentation skills, with the ability to communicate effectively, follow direction, manage priorities, and maintain focus in a fast-paced environment. A results-driven mindset, combined with experience in continuous improvement and a pragmatic, persistent approach to overcoming challenges, is essential.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND2
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