Job Purpose
To work closely with all Centre staff to engage with and support members of the community, service users and identified beneficiary groups to meet community needs. To deliver range of projects, signpost and support beneficiaries of all ages for the benefit of the local community and individuals. To gain a better understanding of need by listening, evaluating activities and consulting with community and other partners.
Build trust and good relationships with all and ensure all that attend the Centre are made to feel welcome.
Main Duties and Responsibilities
To signpost Community members and give information, advice and guidance.
To promote health and wellbeing through signposting to the Centre activities and to external agencies/providers.
To be responsible for organising events in consultation with the community and other staff/managers.
To liaise with the café team to organise catering for events and plan food related events where appropriate.
To contribute ideas for events and activities, reflecting community need and interest.
To create and maintain displays and promote and publicise the Centre and its activities/services via social media and through liaison with external organisations.
To provide information to the Centre Receptionist/Administrator for the Centre website.
To ensure all relevant records required in the role are accurate and stored securely. Receive cash/cheque payments for groups and activities and recorded accurately for banking purposes securely.
To organise family and children’s activities during school holidays.
To organise and order resources for holiday activities, book trips, sessional workers and evaluate outcomes.
To attend networking events as required and foster good relationships with partner organisations.
To research and consult re opportunities for new courses and activities.
To recruit volunteers and give support in line with policy and procedure and to maintain volunteer records.
Legal responsibilities
To be responsible for the health and safety of self and others in line with the terms of the Health & Safety Policy.
To comply with Safeguarding policies and procedures and ensure volunteers have appropriate level training and DBS checks.
To follow and comply with all food hygiene procedures where appropriate.
To comply with GDPR in line with the policy.
To ensure that all responsibilities and activities are consistent with the terms of the Equality Diversity & Inclusion Policy.
To record all accidents in the accident book.
General Responsibilities
In the absence of colleagues ensure that any relevant tasks are undertaken for the smooth and efficient running of the Centre office.
Support community need in line with ECP aims and objectives.
To work as part of a team and share information with colleagues where appropriate.
To promote services and activities through signposting within the Centre and to external agencies.
Meet and greet people in the reception area and establish good relationships with partners and service users and the general public.
To support operation of Pantry when necessary.
Support the process for booking rooms when required.
Answer the telephone and transfer to relevant person or take messages and relay to the relevant person when required.
Promote and market all services offered in the building using a variety of methods including social media platforms.
Attend and contribute to staff meetings.
Attend and contribute to supervision/appraisal and staff training.
Have a flexible approach to work in a frequently changing environment.
To assist in collecting fees where appropriate.
Occasionally to assist in the training of work experience placements.
When necessary, work unsociable hours and weekends.
Open up and locking up of the Centre ensuring the security of the building as required.
To undertake any other duties as required by the management. The duties of the post may vary from time to time without changing the general character of the post or levels of responsibility entailed.
Must email [email protected] for an application pack. No application is considered without an application form.
Closing Deadline: Monday 14th September, 2026
Pay: £27,000.00-£30,290.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
