who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The Ecommerce Catalogue team manages the operations and processes for catalogue and product data on EMEA sites, ensuring accuracy and consistency. The team collaborates with Experience, Campaigns, and CRM teams to enable seamless and exceptional ecommerce and merchandising experiences.
a day in the life: what you’ll do
Reporting into the Manager, Ecommerce Catalogue, the Senior Ecommerce Catalogue Specialist will be a driving force in managing and optimising online product availability, inventory, and classification across the 5 EMEA regional sites. The Senior Specialist will use information from the Planning, Merchandising, Omnichannel, and DC (inventory) teams to design data workflows that support Campaigns and Experience to provide the guest with optimal product coverage with conversion rate and sell-through in-focus. This role will be the expert on the EMEA Ecommerce catalogue and will take point when solving day-to-day issues and designing ways of working.
- Create meaningful reporting to support merchandising and catalogue decision-making, including sell-through analysis, product drop performance, risks and opportunities.
- Lead and optimise catalogue readiness for major product drops and promotional events, ensuring strong execution and guest experience.
- Troubleshoot catalogue, product availability and operational issues, identifying root causes and driving timely resolution.
- Build and drive automation to improve and document scalable workflows to streamline catalogue operations and reduce manual effort.
- Partner cross-functionally with Ecommerce teams, Buyer & Merchandiser teams to improve processes and execution across EMEA
- Take ownership of Catalogue data integrity, support trading priorities and ensure product information is accurate, complete and launch ready.
qualifications, skills & experience
- 4+ years of experience in a global ecommerce environment.
- Strong Excel and data management capabilities, including experience building reports, trackers and working with large datasets. Power Query and ability to create macros are beneficial
- Proven ability to manage multiple deliverables in a fast-paced, dynamic environment.
- Proven ability to improve workflows, solve operational issues and proactively identify opportunities to increase efficiency and scalability
- Ability to translate technical concepts into business-friendly language and collaborate effectively across technical and non-technical teams.
- Demonstrated ability to plan and execute strategic initiatives, and a proven strength in managing multiple priorities in a fast-paced, dynamic environment.
- Confidence to challenge ways of working and influence stakeholders to improve catalogue and operational outcomes
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working.
role classification
This role is classified as Hybrid under our global SSC Hybrid Workplace Policy:
In-person collaboration is important, and much of the role can be performed remotely. Work is performed from the office at least 4 days per week.
