We're hiring Optical Assistants!
Join our team and play a vital role in providing exceptional customer service and assisting with optical procedures. If you're passionate about eye care, have excellent communication skills, and thrive in a fast-paced environment, apply now!
Responsibilities:
- Greet and welcome patients with a friendly and professional demeanour.
- Assist optometrists and opticians with eye examinations and procedures.
- Educate patients on lens options, frame styles, and enhancements.
- Help patients select appropriate eyewear and perform basic vision tests.
- Adjust and repair eyewear, process orders, and maintain inventory.
- Handle administrative tasks, such as scheduling appointments, managing patient records, and handling billing.
- Provide exceptional customer service, addressing patient inquiries and concerns with professionalism and empathy.
- Process orders for eyewear, contact lenses, and related products, ensuring accuracy and efficiency.
Requirements:
- GCSEs or equivalent.
- Experience in optical assisting or a similar role.
- Strong knowledge of optical products, frames, and lenses.
- Excellent communication and interpersonal skills.
- Detail-oriented and proficient in basic computer skills.
- Flexible availability.
Full time - 5 days a week, including Saturdays
Part time - 3 days a week, including Saturdays
Job Types: Part-time, Full-time
Pay: From £27,000.00 per year
Ability to commute/relocate:
- Waltham Cross EN8 8LB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
