Salary: £25,000.00 per annum (based on experienc)
Location: London North
Hours: 37.5 per week, Monday - Friday
Damp and Mould Solutions, London leading damp and Mould Specialist
We are currently seeking to hire a Sales Administrator!
What's in it for you?
- £25,000.00 - £28000 annual salary experience dependent
- 22 days annual leave plus bank holidays which increases with length of service (plus ability to purchase 4 extra)
- Fantastic office facilities
- Pension
- Generous length of service awards
What are we looking for in our Sales Administrator?
- Proficient IT skill, specifically in Microsoft Excel
- Excellent organisation skills
- Effective communicator and excellent customer service skills
- A team player, but has the ability to use their initiative and effectively manage their workload
- Proactive and eager to learn
What does our Sales Administrator actually do?
- Processing customer orders, quotation and other customer related requests and queries. Support the Damp and Mould Solutions sales functions and strive to an effortless experience for our customers.
- Administer and maintain the CRM system, ensuring data integrity, security, and availability.
- Configure CRM settings, workflows, and user roles based on organizational requirements.
- Ensure accurate and consistent data entry, cleansing, and maintenance.
- Develop and enforce data quality standards and protocols.
- Conduct regular data audits and implement corrective actions as needed.
- Provide ongoing support to CRM users, addressing technical issues and user inquiries.
- Develop and deliver training programs to educate users on CRM functionalities and best practices.
- Create and update user documentation and manuals.
- Generate and distribute regular CRM reports and dashboards to key stakeholders.
- Analyse CRM data to identify trends, opportunities, and areas for improvement.
- Collaborate with departments to define and track key performance indicators (KPIs).
- Work with IT and other departments to integrate the CRM system with other business applications.
- Stay up-to-date with CRM software updates and new features, and implement relevant changes.
- Lead CRM enhancement projects to optimize system capabilities and user experience.
Job Types: Full-time, Temp to perm, Temporary
Pay: £19,500.00-£29,500.00 per year
Benefits:
- Company pension
- Work from home
Ability to commute/relocate:
- Bushey WD23: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- Construction: 1 year (preferred)
Work Location: In person
