Overview
We have an exciting opportunity for an Assistant Retail Store Manager to join one of our busy stores (ie Barking, Barkingside, Brentwood, Chingford, Elm Park, Green Lane, Harold Hill, Hornchurch, Ilford, Loughton, Romford, Upminster and Wanstead). Your primary responsibility is to maximise income generation and ensure all targets are met and exceeded leading a team of staff and volunteers.
Responsibilities
Working closely with the Retail Store Manager to understand the requirements to ensure a successful operation
- Assisting with the smooth running of the store in accordance with company guidelines deliver annual store financial and contribution targets.
- Deliver against the store KPI's
- Visual merchandising the store, maximising all opportunities.
- Driving new business into the store and liaising with the local community
- Deputising for the Retail Store Manager in their absence
- Support with the maintenance and health & safety of the shop.
Experience required
- Previous Managerial experience within charity or retail.
- Have the ability to engage customers through outstanding communication, customer service, questioning and listening skills.
- KPI aware and driven by data to make commercial decisions.
- Experience of working to targets in a customer focused environment.
- Energy, drive and a positive can-do attitude.
- Flexible to cover store opening hours and weekends.
- An understanding of charity retail would be a distinct advantage and a passion for the charity sector.
We will require all successful candidates to be able to provide documentary ID proof of their Right to Work in the UK. We are not a Licensed Sponsor, so are unable to provide sponsorship to support applicants applying from outside of the UK.
If you are ready to take the next step in your retail career and contribute to our team's success, we encourage you to apply for the Assistant Store Manager position.
Pay: From £25,048.00 per year
Benefits:
- Company pension
- On-site parking
- Sick pay
Application question(s):
- experience of working with volunteers
Experience:
- Customer service: 1 year (required)
Willingness to travel:
Work Location: In person
