Job Description
Its Cold Inside Limited is a small business employing 10 people, specialising in refrigerated trailer sales and hire and general trailer sales and servicing. We are market leaders in our business area and now need to strengthen our administration resource with the appointment of an office manager/accountant.
Key Responsibilities
- Maintain accurate financial records using accounting software, including processing sales and purchase invoices, reconciling bank accounts and managing sales and purchase ledgers
- Assisting with preparation of management accounts and VAT returns, reviewing sales margins and providing commentary for senior management meetings
- Collating payroll information, processing payroll and assisting with HR duties
- Assisting with cashflow, ensuring customers receipts are made in a timely manner, chasing outstanding debt
- Assist with the day-to-day running of the office
- Answer telephone calls and respond to customer enquiries professionally
- Order office supplies and maintain stock levels
- Maintain customer records and databases
- Ensure office procedures are followed efficiently
Customer Service
- Provide excellent customer service both in person and over the phone
- Handle customer queries promptly and professionally
- Work closely with the workshop and sales team to ensure smooth communication
Skills & Experience
Essential
- Qualified to AAT level, or part qualified ACCA, ACA, CIMA or equivalent or qualified by experience
- Previous experience managing a small office
- Experience using accounting software (such as Xero, QuickBooks, or Sage)
- Good understanding of VAT and basic accounting principles
- Excellent organisational and time management skills
- Strong attention to detail and accuracy
- Good knowledge of Microsoft Office (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- Ability to prioritise workload and work independently
Desirable
- Experience in a retail, automotive, agricultural, or trailer industry
- Knowledge of stock control systems
- Experience with customer relationship management (CRM) systems
Personal Attributes
- Friendly and approachable
- Professional and trustworthy
- Highly organised
- Positive attitude with a willingness to help
- Flexible and adaptable
- Able to maintain confidentiality
- Strong problem-solving skills
What We Offer
- Competitive salary based on experience
- Company pension
- Paid holiday entitlement 23 days
- Supportive and friendly working environment
- Opportunity to grow with a successful local business
- Varied and rewarding role with responsibility
Working Hours
Monday to Friday 40 hours per week with some flexibility regarding workings hours
Benefits:
- Free parking
- On-site parking
Work Location: In person
Pay: £35,000.00-£45,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
