Bailprint Labels Ltd produce self-adhesive labels mainly for the food industry. We have invested heavily in the last 2 years in technology and systems. We are looking for an organised and motivated Sales Office Administrator to join our team. This is a good opportunity for someone to use their excellent customer service and administration experience to handle a variety of order processing queries along with administration tasks and to use strong IT experience to help us use our new systems to make us as efficient and competitive as possible.
Main duties
- Dealing with customer enquires
- Receiving sales orders by email and phone and processing on our software
- Sending order acknowledgements
- Dealing with order issues including stock and despatch queries
- Communicating with production to ensure efficient order fulfilment
- Data analysis and production of reports for sales and production
- Managing and updating the despatch diary
- Organise deliveries with appropriate paperwork
- Maintain accurate customer records
- Invoicing despatches in a timely manner
- Assisting with quotes and pricing
- Contacting customers to obtain additional work
- Answering telephone calls and responding to emails
- General office administration and filing
Experience
- Need to be confident on IT systems with ERP systems experience
- Good communication skills and attention to detail
- Previous experience in a manufacturing sales administration role. Ideally within packaging or printing
- Comfortable working in a small team and self-motivated
Hours
Monday – Thursday 9am – 4.30pm and Friday 9am-4pm.
The position is office based for 5 days. Some flexibility could be offered around start and finish times but not days worked.
Please apply with CV and brief covering letter detailing your suitability for the role and salary expectations.
Pay: From £14.00 per hour
Benefits:
- Casual dress
- Free parking
- On-site parking
Experience:
- sales office adminstration: 2 years (required)
- Manufacturing: 1 year (required)
- ERP systems: 1 year (required)
Work Location: In person
