The Community Mental Health Team based at Gorwelion, Aberystwyth, is seeking an organised, proactive, and compassionate Team Secretary to support the delivery of high-quality mental health services across the locality.
As a key member of the team, you will contribute to a responsive, patient-centred service by providing efficient administrative and clerical support to clinicians and multidisciplinary colleagues. You will play an important role in ensuring the smooth day-to-day operation of the service, managing correspondence, arranging appointments and meetings, maintaining accurate records, and supporting effective communication between staff, service users, carers, and partner organisations.
This is an excellent opportunity for an individual with strong organisational skills, attention to detail, and a commitment to delivering high standards of administrative support within a busy healthcare environment.
In this Team Secretary role, you will be responsible for managing clinical correspondence, maintaining accurate patient records, arranging appointments and meetings, and supporting the coordination of diagnostic pathways. You will act as a first point of contact for patients, families, and partner services, ensuring that all enquiries are handled sensitively, professionally, and in line with confidentiality requirements.
This is an excellent opportunity for someone with strong communication and organisational skills who is committed to supporting mental health services. You will play an essential role in helping the team deliver timely assessments and compassionate care to our local community.
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
Numerous mental health and learning disabilities services
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Applications will be shortlisted based on 'Qualifications and Knowledge,' 'Experience' and 'Other' criteria will be assessed at interview stages.
Interviews will be held on 22.09.2026
