At The Leading Care Company, we are dedicated to ensuring that we provide exceptional support and assistance for people in the comfort of their own homes. Our mission is to provide an outstanding standard of service for all people in our care whilst recognizing that each and every individual has the right to live as full and meaningful as possible.
We are currently recruiting an experienced full-time Care Coordinator to join our team working 5 days a week Monday to Friday from the hours of 8.30am-5pm. You would also be expected to participate in the on-call rota on a rotational basis. As a Care Coordinator, you will play an integral part as one of the key people between our Care Professionals and our clients.
As a Care Coordinator, you will be responsible for rota planning, managing client visits and liaising with care workers.
Principle responsibilities include:
- Support the day to day running of the business and ensuring compliance with all aspects of rostering, recording and reporting.
- Prepare staff rotas to ensure continuity in the delivery of care. Ensure these rotas, and all changes, are communicated to clients and care workers, re-allocating shifts as necessary, to cover staff absences.
- Making changes to visits as requested by clients, their friends, and relatives.
- To cover in the field if required
The successful Care Coordinator will have:
- Ideally have previously worked in a care environment.
- Excellent customer service, communication, and interpersonal skills
- Ability to work well under pressure due to the nature and demand of the business.
- Excellent communication skills as a Care Coordinator
- Due to the community nature of the role, a car driver with access to a vehicle is essential.
In return we offer:
- Training and Career Development Opportunities
- Holiday Pay
- Company Pension
- On-site Parking
- Additional pay for on call duties
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you. As an equal opportunity employer, The Leading Care Company is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, race or ethnicity, religion or belief etc. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. This role is subject to a DBS enhanced disclosure
Job Type: Full-time
Pay: Up to £27,000.00 per year
Benefits:
- Company pension
- Employee discount
Experience:
- Home care: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
