Why join us?
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Job Description
Technical Sales Representative (London)
Role Purpose
Drive revenue growth and market expansion by meeting and exceeding financial and activity targets while working closely with the MillerKnoll UK & Ireland dealer network, with a particular focus on the company's largest dealer partner based in London. Champion the MillerKnoll brand within the dealer community by building strong, commercially focused partnerships, ensuring ease of doing business, targeting end-user and Architecture & Design (A&D) clients, and positioning MillerKnoll as the strategic partner of choice.
Key Responsibilities
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Deliver and exceed sales targets: Consistently achieve and surpass UK & Ireland financial goals through proactive pipeline management, strategic account management and business development.
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Develop dealer partnerships: Work exclusively with MillerKnoll's largest dealer partner, alongside dedicated support resources, to plan and deliver dealer support, providing technical expertise, specification guidance and commercial insight that drives mutual growth.
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Develop business development strategies: In partnership with the nominated dealer, create and execute targeted business development plans focused on key end-user, A&D and project management sectors.
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Drive operational excellence: Ensure all client enquiries, quotations, sample requests and administrative tasks are managed with speed, accuracy and professionalism.
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Expand A&D influence: Identify opportunities to strengthen partnerships across the A&D community, increasing awareness and adoption of MillerKnoll solutions while positioning the brand as a trusted design resource. Support MillerKnoll's go-to-market strategy by attending industry events, building relationships within the design community, aligning with quarterly A&D enablement plans, and contributing to business development and lead generation activities.
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Win projects through expertise: Understand customer requirements and prepare compelling specifications and quotations that secure projects and reinforce MillerKnoll's value proposition. Communicate this value consistently across all projects within the dealer pipeline.
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Build a strong dealer presence: Establish yourself as a trusted extension of the dealer's team by spending the majority of your time within their offices, strengthening collaboration, visibility and day-to-day engagement.
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Engage in strategic meetings: Actively participate in sales and client meetings, providing commercial insight and technical expertise that supports MillerKnoll's growth objectives.
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Collaborate across teams: Work closely with the wider MillerKnoll sales organisation to develop cohesive strategies and secure dealer projects through a unified approach. Build strong relationships across all MillerKnoll brands.
Success Profile
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A proactive sales professional with a proven track record of exceeding targets through effective business development and strategic account management.
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Strong problem-solving, communication and presentation skills.
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An exceptional relationship builder who thrives in dealer and design community environments.
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Commercially astute, with the ability to understand customer objectives, articulate MillerKnoll's value proposition and translate technical expertise into commercial success.
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Highly organised, responsive and committed to delivering an exceptional customer experience.
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Disciplined in pipeline management and experienced in using CRM systems to maintain accurate sales forecasts and provide transparency of market opportunities.
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].
