Be the Rock Behind One of South Devon's Most Distinctive Property Brands
At The Coastal House, we're not a traditional estate agency.
We're a boutique property business specialising in exceptional homes across South Devon. Every property we represent, every marketing campaign we create and every client relationship we build is carefully considered and delivered with pride.
Behind every great client experience is someone who keeps everything running effortlessly.
We're looking for that person.
The one who thrives on organisation.
The one everyone turns to for answers.
The one who notices the small details before anyone else.
The calm, dependable person who keeps everything moving.
We want you to become the rock of our office.
About the Role
This is a varied and rewarding role at the heart of our business.
You'll support both our clients and our team, making sure every property, every appointment and every process runs smoothly from start to finish.
You'll help create outstanding first impressions, keep our office beautifully organised and ensure nothing gets overlooked.
No two days are ever the same, and that's exactly how you like it.
Your Responsibilities
Looking after our clients
- Answer calls and respond to enquiries professionally and warmly.
- Arrange appointments and consultations.
- Coordinate viewing appointments and feedback.
- Support clients throughout their journey with us.
- Deliver exceptional customer service at every stage.
Keeping the office running brilliantly
- Be the central point of organisation for the team.
- Manage diaries and appointments.
- Keep systems and records accurate and up to date.
- Ensure the office always looks welcoming and professional.
- Order stationery and office supplies.
- Coordinate keys, post and day-to-day administration.
Supporting our property marketing
- Coordinate photography, floorplans and EPCs.
- Upload and maintain property information.
- Monitor compliance documentation.
- Assist with marketing administration.
- Keep property files organised and accurate.
Supporting the team
- Help manage daily priorities.
- Chase outstanding actions.
- Keep everyone organised.
About You
We're looking for attitude and personality as much as experience.
You might have worked in property, hospitality, customer service, luxury retail or office management.
You'll probably recognise yourself in many of these:
- Exceptionally organised.
- Calm under pressure.
- Friendly and approachable.
- Positive and proactive.
- Great at juggling multiple tasks.
- Excellent attention to detail.
- Confident using computers and learning new systems.
- Professional communicator.
- Someone who genuinely enjoys helping others.
- Proud of doing things properly.
Most importantly, you're someone the whole team can rely on.
What We Offer
- Full training and ongoing support.
- A varied role where every day is different.
- A friendly, supportive and ambitious team.
- Beautiful offices in Kingswear and our appointment-led Dartmouth Studio.
- The chance to grow as our business continues to evolve.
Hours
Full-time, permanent.
Based across our Kingswear Head Office and Dartmouth Studio.
Ready to Join Us?
If you're someone who loves organisation, enjoys helping people and takes pride in making everything run smoothly, we'd love to hear from you.
Please send us your CV together with a short covering letter telling us why you'd be the perfect person to become the rock of The Coastal House.
Pay: £27,000.00-£32,000.00 per year
Benefits:
- Company events
- Profit sharing
Location:
- Kingswear TQ6 0AA (preferred)
Work Location: In person
