Assistant Manager – Been Coffee, Long Eaton
- 5 days per week, minimum 35 hours
- Working most weekends, often both Saturday and Sunday
- Previous coffee shop experience is essential
- Up to 4 weeks of initial training at our Willington HQ before the Long Eaton shop opens
About us
www.been.coffee
We are looking for an experienced and enthusiastic Assistant Manager to help lead the team at our new independent, family-run coffee shop in Long Eaton.
Before the new shop opens, you will complete up to four weeks of training at our existing shop and HQ at Derby & Burton Services near Willington. This will give you practical experience of how Been Coffee operates, our standards and the responsibilities of the role.
Been Coffee is a busy, fast-growing business, so we need someone who can remain calm under pressure, respond quickly to the needs of the shop and confidently support and direct a team.
The Assistant Manager will work closely with the Manager as their main source of support. You will help with the day-to-day running of the shop, contribute to its continued improvement and take responsibility when the Manager is away.
We are looking for someone who can be a positive but strong role model, adapting their approach when needed while remaining constructive and professional.
Benefits
- Discounted food for you and discounts for your family
- As much coffee as you can drink
- Variable shifts, working around your lifestyle where possible
- Company pension
- Company events and team meet-ups
- Opportunities to develop as the business continues to grow
Requirements
- Previous coffee shop experience is essential
- Previous experience supervising, managing or developing a team is strongly preferred
- Confident preparing and serving barista-quality coffee
- Able to work at least 35 hours across 5 days each week
- Available to work most weekends, often including both Saturday and Sunday
- Able to work bank holidays, Easter and other busy holiday periods
- Able to complete up to four weeks of initial training at our Willington HQ before the Long Eaton shop opens
- Able to reliably travel to Derby & Burton Services near Willington, DE65 6DX, during the initial training period
- Able to reliably travel to our new shop at Unit 1, Cranfleet Way, Long Eaton, Nottingham, NG10 3RJ
- Willing to act as a point of contact for occasional events that finish later than our usual opening hours
- Strong communication, organisation and customer-service skills
- Able to remain calm, make decisions and lead by example during busy periods
- Comfortable giving and receiving constructive feedback
Responsibilities
- Work closely with the Manager to support the smooth day-to-day running of the shop
- Take responsibility for the shop and “hold the fort” when the Manager is absent
- Lead shifts and provide clear, positive direction to the team
- Support the wellbeing, training and development of team members
- Help train new starters and ensure they meet Been Coffee’s standards
- Deal with smaller staff or operational issues before they escalate
- Prepare and serve high-quality coffee, food and other beverages
- Maintain excellent standards of customer service, cleanliness and organisation
- Help manage stock levels, stock records and ordering processes
- Ensure daily checks, diaries and operational paperwork are completed accurately
- Support the Manager in maintaining food-safety and company standards
- Help create a positive, supportive and enjoyable working environment
- Contribute ideas and improvements that support the long-term success of the shop
Also great if...
- You genuinely enjoy coffee!
- You have latte art skills
- You have experience helping to open or establish a new hospitality venue
- You have experience training and developing team members
- You are flexible and available to work any day of the week
- You are looking to grow with an independent, expanding business
Pay: £14.20 per hour
Expected hours: 35.0 – 45.0 per week
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
Work authorisation:
- United Kingdom (required)
Work Location: In person
