About Us
At Stanways Autobodies, we pride ourselves on delivering top-tier vehicle repair services and outstanding customer care. Our workshop is a fast-paced environment where quality and efficiency matter. We are currently looking for a highly organized and friendly Office Administrator to be the first point of contact for our customers and keep our front office running smoothly.
The Role
As our Office Administrator, you will be the glue that holds our operations together. You’ll be responsible for managing day-to-day administrative tasks, communicating with customers and insurance companies, and supporting our workshop team.
Key Responsibilities:
- Greeting customers as they arrive and providing excellent customer service.
- Answering telephone calls and responding to customer and supplier emails.
- Booking in vehicles for repair and scheduling estimates.
- Liaising with insurance companies and work providers regarding claim updates.
- Creating invoices, processing payments, and basic data entry.
- Ordering office supplies and assisting with parts ordering when necessary.
- General office duties, including filing, scanning, and keeping the reception area tidy.
What We’re Looking For
- Experience: Previous experience in an administrative or receptionist role is essential. (Experience in the automotive or collision repair industry is a huge bonus, but not required!)
- Communication: Excellent verbal and written communication skills with a polite, professional phone manner.
- Tech-Savvy: Confident using computers, including Microsoft Office (Word, Excel) and email. Ability to learn our garage management software quickly.
- Organization: Strong multitasking skills and the ability to stay calm and organized in a busy environment.
- Team Player: A positive, can-do attitude and a willingness to help out wherever needed.
What We Offer
- Training and development opportunities for career progression
- Company discounts
- Company pension scheme.
- A friendly, supportive, and close-knit team environment.
- Free on-site parking.
How to Apply
If you are organized, love dealing with people, and want to be part of a great team, we’d love to hear from you!
Please send your CV and a brief cover letter explaining why you’d be a great fit for Stanways Autobodies
Stanways Autobodies is an equal opportunity employer.
Job Type: Full-time
Pay: From £25,000.00 per year
Work Location: In person
