The Senior Business & Transformation Manager will lead on high priority, complex programmes. You will focus on schemes that have been agreed as cross-organisational priorities, overseen by Trust Executive and central to our transformation plan.
This role will focus on a number of schemes to support these aims. These may include patient self-management, patient initiated follow up, bed consolidation, CAMHs redesign and integration across mental health service, older adults and physical/ mental health services.
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit: Skilled Worker visa: Overview - GOV.UK
You will be based within a divisional Business and Transformation structure, and expected to work across our three divisions, including their clinical and operational staff, to deliver your programme of work. You will ensure robust and effective change management processes are delivered and be responsible for the day to day programme management across the whole cycle.
CNWL is in the process of revising our Trust strategy, developing a set of strategic aims we believe maintain the Trusts reputation as a modern health service. These are:
- We will set the standard for neighbourhood care, so people consistently experience seamless, community-based support close to home
- We will intervene early, and place young people at the centre of our work
- We will be a leader in our Sector for transforming healthcare using Digital, Data and Research
Main Duties and Responsibilities
1. Project Management
- To ensure service redesign projects are undertaken are planned and delivered using best practice processes and assurance discipline.
- To apply and demonstrate the value of utilising a structured project management approach tailored to the local context and project.
- To ensure that all projects are supported to develop project and programme plans, business cases and project and programme documentation as required.
- To ensure all projects have clear and measurable benefits defined and monitored throughout.
- To assist in setting agreed timescales for main workstreams, key milestones to be achieved and contingency plans for areas requiring further work, consultation or negotiation for all projects undertaken.
- To have responsibility for establishing the project structures, e.g. Project Boards, and Task & Finish Groups.
- To facilitate and/or support flexible approaches to the delivery of project objectives, working with individual and large groups of staff, e.g. workshops, focus groups.
- To report on the progress of all projects to the appropriate management teams, project boards and executive board. To ensure that all project milestones and targets are monitored and project slippage is highlighted, and robust mitigating action planned.
- To have responsibility for the governance of projects, ensuring that management arrangements are robust, reports are professionally presented, accurate, impact assessed and that any concerns are escalated to an appropriate level.
- To work at a strategic level to ensure all projects meet national requirements and targets as necessary. Where relevant carry out research of accepted best practice and identify relevant benchmarks.
- To monitor all project dependencies and ensure that any issues between projects are resolved.
- To ensure that risk and issue logs are maintained for all projects, updated regularly and escalated as required.
- To encourage and support collaborative working across multiple staff groups, stakeholders and levels of staff.
- Where relevant, ensure that the views of patients or other service users are taken into consideration, including representation and/or co-production for larger scale projects.
- To create and maintain a portfolio of project management tools and methodology that will act as a CNWL resource and develop the role and application of project and programme management across CNWL.
2. Staff Management
- To actively contribute to the development of any relevant staff including the Business & Transformation Managers in collaboration.
3. Partnership working
- To work in partnership with staff from other trusts to form pathways that support and improve high quality patient care.
- To promote and support better integrated working between teams within the trust, including integrated working between physical and mental health services to ensure the best possible pathways for patients
- Develop robust partnership working arrangements with divisions/services and external stakeholders as appropriate in order to support and enhance programmes and ensure the success and delivery of overall project delivery plans.
- To develop constructive and productive working relationships with clinical, managerial and nursing directors.
- To encourage and support cross-division/service working to ensure projects deliver to plan.
4. Personal Development
- Proactively participate in management supervision, annual objective setting and PDP/appraisal processes.
- Attend and play an active part in the monthly Division-wide Business & Transformation Managers meetings
5. Freedom to Act
- The post holder will be expected to work independently and without supervision
- The post holder will be expected to interpret national and Trust policies and guidance and advise the Borough / Service Line Management Team of appropriate action.
