Purpose of the Post:
To provide an efficient and effective credit control service, minimising risk exposure, proactively managing debt and minimizing overdue balances. Undertaking a variety of accounts and administration tasks within the finance team.
Main Responsibilities:
- Debt collection and follow up via calls and emails, accurately recording activity and adhering to the collection strategies in place.
- Management and processing of Direct Debit collections. New customer account set up, including assessing credit applications using credit checking software.
- Monitoring and maintaining customer credit limits and ratings.
- Negotiating payment plans.
- Liaising with team members to ensure contra accounts are managed effectively.
- Allocation and reconciliation of sales ledger accounts, as required.
- Owning and managing invoice queries through to resolution, ensuring payment within terms.
- Escalating overdue accounts and agreeing further action on an account by account basis. Initiating legal proceedings, recording and management of the recovery process.
- Issuing sales ledger invoices, credit notes and statements. Other finance and administration tasks, as required.
- Working within and beyond the finance team in a collaborative and supportive manner, to achieve the objectives of the team and organisation.
The above list is not intended to be exhaustive and the postholder will be expected to undertake any other duties as directed by their line manager or any member of the senior management team.
Person Specification:
- This role will suit an experienced Credit Controller or an Accounts Assistant with demonstrable credit control experience.
- Excellent communication skills (essential); Proven problem solving skills and use of initiative (essential);
- Team player with the ability to build and maintain effective internal and external working relationships (essential);
- Good organisational skills (essential);
- Proficient IT skills including the use of Microsoft Office: Excel, Outlook and Word (essential);
- Experience of accounting software (essential), Access Financials (desirable);
- Studying towards ICM (desirable) or a desire to study.
Pay: £26,000.00-£30,000.00 per year
Work Location: In person
