Duties and Responsibilities:
- Management of the HR inbox and phoneline which is the first point of contact for general queries
- Ensuring queries are responded to within efficient timescales and identifying high priority emails which need to be escalated appropriately
- Maintain accurate and up-to-date employee records, ER and Recruitment systems
- Prepare and review HR documentation, such as Contracts of Employment, Offer Letters, Absence Review Invites, Maternity confirmation letters
- Conduct calls with company leavers to support employee retention strategies
- Issue company feedback surveys, collate data, and prepare results to be shared with senior stakeholders
- Support formal ER meetings through the provision of clear and accurate notetaking
- Provide administrative support to the management team
- Responding to reference request for current and previous employees
- Provide administrative support to the payroll team
- Assist with HR projects and initiatives as required
General
As a member of the HR team, role model our values, creating a positive working environment, advocating inclusion and equality, creating a culture that recognises and celebrates diversity.
Adhere to and promote the Company’s policies, being accountable for the H&S of yourself and others
Work with integrity and adhere to confidentiality and security of information at all times, complying with all legal requirements relating to GDPR
Undertake training as requested by the companyCarry out any other duties as reasonably requested from time to time
Essentials
Strong organisational and time management skills
Foundational knowledge of employment law and ER best practices
Proficiency in Microsoft Office, excel and word applications
Capable of generate reports and data when required
Desirable:
CIPD Level 3 (or working towards)
Experience within the Social Care sector is advantageous but not a necessity
Pay: £25,420.00-£26,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Ability to commute/relocate:
- Dudley DY2 7DN: reliably commute or plan to relocate before starting work (required)
Work Location: In person
