Job Summary
Khao So-i is looking for an experienced and motivated Supervisor to lead our front-of-house team and ensure a consistently high standard of service for our guests. This is an exciting opportunity for someone passionate about hospitality, leadership, and creating exceptional dining experiences. As Head Waiter, you will take a hands-on role in overseeing daily service, mentoring junior staff, and working closely with management to uphold our brand standards.
What We Offer
- Competitive salary up to £18/hours
- Opportunities for professional growth
- A supportive and passionate team environment
Benefits
- Holiday entitlement increases with your length of service, up to 32 days
- Complimentary staff meal
- Employee discounts
- Company pension scheme
- Enhanced maternity and paternity pay
What We’re Looking For
- Previous experience as a Supervisor
- Strong hospitality and leadership skills with a passion for team development and guest service.
- Excellent time management and multitasking abilities in a fast-paced environment.
- A friendly and professional demeanour with excellent communication skills.
- Solid knowledge of food safety practices and commitment to high standards.
- Confidence with POS systems and basic math for accurate billing and cash handling
Responsibilities
- Lead by example in delivering excellent guest service from greeting to farewell.
- Oversee the daily operations of the floor, ensuring smooth and efficient service.
- Take and manage accurate food and drink orders, ensuring team compliance with order accuracy and timing.
- Train and mentor junior waitstaff, fostering a collaborative and motivated team culture.
- Liaise with the kitchen and management to ensure exceptional guest satisfaction and resolve any service issues swiftly.
- Monitor and maintain cleanliness and organisation of the dining area, ensuring readiness at all times.
- Assist with table allocations, reservations, and efficient seating during peak times.
- Drive upselling of menu items and promotions to maximise revenue and enhance guest experience.
- Ensure strict adherence to food safety and hygiene standards at all times.
Job Types: Full-time, Permanent
Pay: From £17.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Work authorisation:
- United Kingdom (required)
Work Location: In person
