The Chancery Rosewood, is redefining luxury in Mayfair, housed in the former U.S. Embassy and reimagined by Sir David Chipperfield. With 144 suites by Joseph Dirand and a collection of dynamic dining and bar spaces, it’s a place where experiences are curated, conversations flow, and every detail matters.
As a Commis Sommelier, you will play an essential role in delivering exceptional wine experiences across our restaurants and bars. This is more than a beverage service role; it is about Relationship Hospitality: creating genuine connections, sharing your passion for wine with confidence and warmth, and helping guests discover pairings and experiences that elevate every occasion. If you are eager to develop your wine expertise within a world-class luxury environment and thrive on creating memorable guest experiences, we would love to hear from you.
Key Responsibilities
- Provide personalised wine recommendations and pairing suggestions, helping guests confidently explore and enjoy the wine list.
- Deliver exceptional wine service through the correct presentation, decanting, temperature management, and use of premium glassware.
- Support the Head Sommelier and wider wine team with cellar organisation, stock rotation, deliveries, and inventory management.
- Assist in maintaining accurate wine storage and presentation standards, ensuring all bottles and equipment are cared for correctly.
- Participate actively in team tastings, training sessions, and educational opportunities to continuously develop wine knowledge.
- Work closely with culinary and front-of-house teams to create a seamless dining experience and enhance food and wine pairings.
- Monitor the quality of open bottles and ensure beverage service equipment is maintained to the highest standards.
- Contribute positively to the guest journey, ensuring every interaction reflects Rosewood's commitment to luxury hospitality.
About You
- Connection — You build genuine warmth with guests naturally, making every table feel personally attended to while working in close, trusted partnership with your colleagues to deliver a seamlessly coordinated service.
- Guest-Centricity — You have an instinct for exceptional service, understanding that every detail — from the placement of a glass to the timing of a course — contributes to an experience our guests will remember.
- Influencing — You communicate with confidence and ease, adapting your tone whether guiding guests through a menu, making a tailored recommendation, or coordinating with the kitchen under pressure.
- Integrity — You follow service standards consistently, take full responsibility for your section, and handle every guest interaction with discretion, care, and professionalism.
- Drive — You bring genuine energy to every shift, holding yourself to the highest personal standards, going the extra mile without being asked, and always looking for ways to improve.
- Adaptability — You stay composed and solutions-focused when the pace intensifies or priorities shift, adjusting seamlessly to meet the evolving needs of guests and the service environment.
What we can offer you
- 12 complimentary room nights across The Rosewood Hotel portfolio (friends & family rates also available)
- Discounts on Food & Beverage
- Flexible benefits app and monthly allowance to spend on whatever you like
- Give days - A paid volunteering day of leave annually
- Up to 16 weeks paid parental leave
- Birthday day off - A paid day of leave for your birthday
- Developmental & social calendars
- Life insurance
- Enhanced sick pay policy
Diversity & Inclusion
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.
About Rosewood
Rosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.
