Job Overview
We are seeking a friendly and experienced Hair Salon Receptionist to join our vibrant team. This role is essential in providing exceptional customer service, managing appointments, and ensuring the smooth operation of the salon. The ideal candidate will possess excellent communication skills, be proficient with office software, and have a welcoming demeanour that reflects our commitment to client satisfaction. This paid position offers an excellent opportunity for individuals looking to develop their administrative skills within a dynamic beauty environment.
Duties
- Greet clients warmly and professionally upon arrival
- Manage appointment bookings via phone, email, and online scheduling systems
- Answer incoming calls with courteous phone etiquette and direct enquiries appropriately
- Maintain an organised reception area and ensure all client records are up-to-date
- Handle data entry tasks accurately using Microsoft Office, Treatwell booking system
- Process payments and issue receipts efficiently
- Assist with administrative tasks such as filing, inventory management, and correspondence
- Support the team with general clerical duties to ensure the salon runs smoothly
- Coordinate with stylists and staff to optimise appointment schedules and client flow
Skills
- Proven office experience with strong organisational skills
- Proficient in computer skills including Microsoft Office (Word, Excel), Treatwell or similar
- Excellent phone etiquette and communication abilities
- Strong data entry skills with high accuracy and attention to detail
- Previous administrative or clerical experience preferred
- Ability to multitask efficiently in a fast-paced environment
- Good typing speed for quick data entry tasks
- Knowledge of appointment scheduling software is advantageous
- Organised with the ability to prioritise tasks effectively
This role offers a rewarding environment where organisational talent and customer service excellence are highly valued. The successful candidate will be integral to creating a welcoming atmosphere for clients while supporting the operational needs of the salon.
Pay: £13.00 per hour
Benefits:
Work Location: In person
