Job Overview
We are seeking a friendly, organised, and experienced Hair Salon Receptionist to join our vibrant team. This key role is essential in delivering exceptional customer service, managing appointments, and supporting the smooth day-to-day operation of the salon and our stylists.
The ideal candidate will have excellent communication and organisational skills, proficiency in office and booking software, knowledge of hair salon services, and a warm, welcoming manner that reflects our commitment to outstanding client care.
This is a paid position offering an excellent opportunity for someone looking to further develop their administrative and customer service skills within a dynamic and professional beauty environment.
Duties
- Greet clients warmly and professionally upon arrival
- Manage appointment bookings via phone, email, and online scheduling systems
- Answer incoming calls with courteous phone etiquette and direct enquiries appropriately
- Maintain an organised reception area and ensure all client records are up-to-date
- Handle data entry tasks accurately using Microsoft Office, Phorest booking system
- Process payments and issue receipts efficiently
- Assist with administrative tasks such as filing, inventory management, and correspondence
- Support the team with general clerical duties to ensure the salon runs smoothly
- Coordinate with stylists and staff to optimise appointment schedules and client flowSkills
- Proven office experience with strong organisational skills
- Proficient in computer skills including Microsoft Office (Word, Excel), Treatwell or similar
- Strong data entry skills with high accuracy and attention to detail
- Previous administrative or clerical experience preferred
- Ability to multitask efficiently in a fast-paced environment
- Good typing speed for quick data entry tasks
- Knowledge of appointment scheduling software is advantageous
- Organised with the ability to prioritise tasks effectively
This role offers a rewarding environment where organisational talent and customer service excellence are highly valued. The successful candidate will be integral to creating a welcoming atmosphere for clients while supporting the operational needs of the salon.
Pay: £13.50 per hour
Benefits:
Work Location: In person
