JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Location: Prestigious client site, Shoreditch, London
Division: Work Dynamics (Workplace Management)
About the RoleJLL is seeking an experienced M&E Technician to join our Workplace Management team, delivering exceptional facilities services at a prestigious client site in Shoreditch. You will be responsible for the maintenance, operation, and ongoing performance of all mechanical and electrical building systems, ensuring optimal functionality and minimal disruption to occupants.
Key ResponsibilitiesMaintenance & Operations
Undertake planned preventative maintenance (PPM) on all mechanical and electrical systems including HVAC, lighting, small power, UPS systems, and building management systems (BMS)
Respond promptly to reactive maintenance requests and building system alarms, diagnosing faults and implementing effective solutions
Carry out routine inspections of plant rooms, risers, and distribution boards to identify potential issues before they escalate
Maintain accurate records of all maintenance activities, work orders, and system performance data using computerised maintenance management systems (CMMS) such as Maximo or similar platforms
Client Service & Communication
Serve as a visible, approachable point of contact for building occupants regarding M&E matters
Liaise effectively with the client, colleagues, and contractors to coordinate maintenance activities with minimal disruption to operations
Attend client meetings and provide technical input on building performance, improvement initiatives, and planned works
Demonstrate JLL's commitment to service excellence through professional conduct and proactive problem-solving
Compliance & Safety
Ensure all maintenance activities comply with relevant health and safety legislation including CDM Regulations, PUWER, and LOLER
Undertake risk assessments and method statements (RAMS) for all works
Maintain up-to-date knowledge of statutory requirements affecting building services, including BS 7671 (18th Edition), Gas Safety Regulations, L8 water hygiene compliance, and pressure systems regulations
Support the site management team in coordinating statutory inspections including annual electrical testing, gas safety certification, and emergency lighting testing
Continuous Improvement
Identify opportunities to improve building performance, energy efficiency, and occupant comfort in line with sustainability objectives
Contribute to carbon reduction initiatives and utility optimisation programmes
Assist with minor improvement projects and system upgrades as directed by the Engineering Manager or Helpdesk Manager
Qualifications & ExperienceEssential
Recognised electrical or mechanical engineering qualification (City & Guilds Level 3, NVQ/SVQ Level 3, BTEC, or equivalent)
Current 18th Edition Wiring Regulations (BS 7671:2018) certification
Inspection and Testing qualification (C&G 2391 or equivalent)
Proven experience in a building services or facilities maintenance role, ideally within commercial office environments in Central London
Strong diagnostic and problem-solving abilities across M&E disciplines
Competent IT skills including Microsoft Office and CMMS platforms
Desirable
Experience working on high-specification or Grade A office buildings
Knowledge of BMS platforms (Trend, Tridium, Schneider, Honeywell, or similar)
Additional certifications such as Legionella awareness training, F-Gas Category 1 certification, or PAT testing
IOSH Managing Safely or similar H&S qualification
Driving licence (if applicable for multi-site support)
Personal AttributesCustomer-focused approach with excellent interpersonal and communication skills
Self-motivated with the ability to work independently and as part of a team
Strong organisational skills with meticulous attention to detail
Flexible approach to working hours, including participation in out-of-hours on-call rota
Professional presentation and demeanour suitable for a prestigious corporate environment in Shoreditch's creative quarter
What JLL OffersCompetitive salary (dependent on experience)
Company pension scheme with employer contributions
25 days annual leave plus bank holidays
Professional development opportunities and industry-recognised training
Career progression within a global organisation with strong UK presence
Supportive team environment focused on innovation and excellence
Access to JLL's extensive learning and development resources
Employee assistance programme and wellbeing initiatives
Cycle to work scheme
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
