West London Bakeries – Bourne End, Buckinghamshire
West London Bakeries is a growing bakery and canapé business based in Bourne End. We produce miniature cakes, dietary cakes and premium canapé boxes through our brands.
We are looking for a friendly, organised and reliable Office Administrator to join our small team and help support the smooth running of our office.
This is a varied, office-based role involving customer service, order administration and general support for the Managing Director and production team.
Key Responsibilities:
- Responding to customer enquiries by phone and email in a warm and professional manner.
- Processing customer orders and ensuring accurate records are kept.
- Providing friendly and efficient customer service by phone and email.
- Assisting the Managing Director with projects across sales, marketing, and general administration.
- General office duties including answering the phone, filing, greeting visitors and supporting the team as needed.
- Helping keep office systems, customer records and task lists organised.
- Supporting the team as needed to ensure smooth daily operations.
- Helping keep the office tidy, organised and presentable.
What We’re Looking For:
- A friendly and professional manner, especially with customers.
- Strong organisation and attention to detail.
- Good written and verbal communication skills.
- Confidence using email, basic IT systems and Microsoft Office or Google Workspace.
- A practical, flexible approach to working in a small, busy business.
- Previous office administration, customer service, hospitality, bakery or food business experience would be helpful but is not essential.
Details:
- Part-time role, ideally Monday to Friday.
- Approximately 4–5 hours per day, with hours to be agreed.
- Office-based at our Bourne End premises.
- Competitive hourly rate.
- Start date to be agreed.
This role would suit someone who enjoys customer contact, likes keeping things organised and would enjoy being part of a small, growing food business.
How to Apply:
Please submit your CV and a short covering note via Indeed.
Job Type: Part-time
Pay: £15.00 per hour
Benefits:
- Free parking
- On-site parking
Language:
Work Location: In person
