How You’ll Do It
- Supervise the team in providing best-in-class service on a daily basis
- Coach and develop the team and drive Playmaker engagement
- Uphold operating procedures and service and safety standards, especially Guest Satisfaction
- Ensure all Players areas are staffed and functioning efficiently
- Delegate tasks
- Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Courage and Caring
- Focus on business metrics to drive performance
- Maximize profit and revenue
- Perform other operational duties as assigned by your manager
What We’re Looking For
- **Applicants must be 18+**
- Minimum 1 year experience in hospitality management
- Excellent communication, time management and organization skills
- Ability to work in a team
- Energy and enthusiasm
- A high level of self-awareness, receptivity to change and integrity
- Ability to work in extreme weather conditions for extended periods of time
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for long periods of time including maneuvering up and down stairs
- Salary range - £28,000 - £30,000 per annum
**You will be required to provide a valid proof of Right to Work in the UK. This can be a valid passport OR birth certificate along with your National Insurance documentation**
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
- Store discount
Ability to commute/relocate:
- Chigwell IG7 6BX: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your availability throughout the week (Monday - Sunday)?
- Do you have experience in Food & Beverage management?
- Are you available to work evenings and weekends (Peak Times)
Work Location: In person
