Property Manager
Location: Leicester
Hours: Monday to Friday, 8:30am – 5:30pm, plus 1 in 3 Saturdays (day off in lieu provided)
About the Role
We are seeking an organised, proactive and customer-focused Property Manager to join our independent estate agency in Leicester. You will be responsible for managing a fully managed portfolio of approximately 250 residential properties, predominantly family homes with a small number of HMOs.
This is a varied role requiring excellent communication, strong organisational skills and the ability to manage multiple priorities while delivering outstanding service to both landlords and tenants.
Key Responsibilities
- Manage a portfolio of approximately 250 fully managed residential properties.
- Coordinate planned and reactive maintenance, obtaining quotations, instructing contractors and ensuring works are completed to a high standard and within agreed timescales.
- Conduct regular property inspections and prepare detailed reports for landlords.
- Organise and oversee inventories, check-ins and check-outs.
- Liaise professionally with landlords, tenants and contractors, providing timely updates and resolving issues efficiently.
- Manage tenancy renewals and negotiate annual rent reviews and rent increases with landlords and tenants.
- Ensure compliance with all relevant legislation and safety requirements, including arranging gas, electrical and other statutory inspections.
- Handle maintenance disputes and tenancy issues in a fair and professional manner.
- Maintain accurate property records and update the agency's CRM/property management system.
- Deliver a high standard of customer service while protecting landlords' investments and supporting tenants throughout their tenancy.
Essential Skills & Experience
- Previous experience in residential property management/lettings.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to prioritise a busy workload.
- A proactive approach to problem solving and decision making.
- Ability to build positive relationships with landlords, tenants and contractors.
- Competent IT skills and experience using property management software.
- Full UK driving licence and access to a vehicle.
What We're Looking For
The successful candidate will be professional, resilient and highly organised, with a genuine passion for delivering exceptional customer service. They will thrive in a fast-paced environment, take ownership of their portfolio and demonstrate excellent attention to detail while maintaining a positive, solutions-focused attitude.
If you're looking to join a respected independent agency where your work is valued and you can make a real difference to landlords and tenants alike, we'd love to hear from you.
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
Ref 171265
Pay: £28,000.00-£30,000.00 per year
Work Location: In person
