Boldmere Dental Practice is a modern, independent private dental practice committed to delivering exceptional patient care in a welcoming and professional environment.
We are looking for an enthusiastic and patient-focused Treatment Coordinator / Qualified Dental Nurse to join our friendly team. This is an exciting opportunity for someone who enjoys building relationships with patients whilst remaining involved clinically.
The successful candidate will divide their time between treatment coordination and chairside dental nursing, helping patients feel informed, confident and supported throughout their treatment journey.
About the Role
As our Treatment Coordinator, you will play a key role in helping patients understand their treatment options and supporting them from their initial enquiry through to completion of treatment.
As a dental nurse you will be required to provide nursing support to dentists and dental therapists
Key ResponsibilitiesTreatment Coordinator Duties
- Meet with patients to discuss treatment recommendations and answer questions.
- Explain treatment options, fees and finance options clearly and professionally.
- Coordinate treatment plans and appointments.
- Follow up treatment enquiries and outstanding treatment plans.
- Build excellent relationships with patients to improve their experience and confidence.
- Liaise closely with dentists and the wider clinical team.
- Maintain accurate patient records using Dentally.
- Assist in achieving practice treatment conversion targets.
Dental Nursing Duties
- Provide chairside assistance for a range of dental procedures.
- Prepare surgeries and maintain excellent infection prevention and control standards.
- Take dental radiographs.
- Assist with digital workflows including intra-oral scanning where appropriate.
- Support clinicians with patient records and clinical administration.
- Ensure surgeries are well stocked and maintained.
About You
We are looking for someone who is:
- Friendly, approachable and professional.
- Passionate about delivering exceptional customer service.
- A confident communicator with excellent interpersonal skills.
- Organised with excellent attention to detail.
- Comfortable discussing treatment plans and fees.
- Able to work independently whilst being a supportive team member.
- Motivated to provide an outstanding patient experience.
Essential Requirements
- GDC registered Qualified Dental Nurse.
- Dental Radiography qualification.
- Excellent communication and customer service skills.
- Experience working within a dental practice.
- Strong organisational skills.
- IT literate and confident using digital systems.
Desirable
- Previous experience as a Treatment Coordinator.
- Experience using Dentally practice management software.
- Experience using intra-oral scanners.
- Knowledge of digital dentistry workflows.
- Experience working within a private dental practice.
What We Offer
- Competitive salary dependent on experience.
- Supportive and friendly team environment.
- Ongoing professional development.
- Opportunities to develop your Treatment Coordinator skills.
- Modern, fully digital practice.
- Staff discounts on dental treatment.
- Workplace pension.
- Uniform provided.
If you enjoy helping patients feel confident about their dental care and want to be part of a forward-thinking private practice, we'd love to hear from you.
Pay: From £14.00 per hour
Work Location: In person
