Support the Facilities Manager in leading the Facilities Team in the day-to-day maintenance operation of the resort including service standards, equipment schedule, and work schedules
Communicate with Housekeeping to coordinate and prioritise maintenance activities for accommodation, public areas, grounds and staff accommodation
Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plant, machinery, and property
Prepare rolling preventative maintenance program and ensure appropriate/relevant resources for delivery and checking of contractor performance
Maintenance of all Resort fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
Assist in coordinating refurbishment programs and define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
Monitor Key Performance Indicators for the Facilities Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives
Maintain asset registers, plant/equipment servicing records and effective planning and checking on daily, weekly, monthly and periodic activity
Ensure compliance with all relevant company policy and all property/ plant legal obligation/ statutory regulations
Work closely with wider leadership group to ensure communication is clear and that Maintenance team support is timely and as unobtrusive as possible
Ensure that reactive works are prioritised, completed and ‘closed’ effectively through working with and supporting team
Schedule the team in line with planned and routine activities to deliver optimal levels of productivity
Provide team with the clear purpose they require and support with relevant learning ensuring the team has the appropriate tools and equipment to deliver the service required to external and internal customers
Experiences and constant feedback on individual and team performance. Observe, coach and provide team with clear purpose they require and support relevant learning and continued development