Job Summary
We are seeking a dynamic and detail-oriented Rental Administrator to join our team! In this vital role, you will be the backbone of our rental operations, ensuring smooth communication, accurate data management, and exceptional service for our clients and team members. Your energetic approach and organizational skills will drive efficiency and foster positive relationships across all facets of the rental process. This paid position offers an exciting opportunity to grow within a vibrant company committed to excellence and customer satisfaction.
Key Responsibilities;
- Develop & maintaining rental operations, vehicle files and customer files
- Daily interaction with the service department to ensure rental equipment is maintained to a DVSA standard
- Working with each customer & overseeing the maintenance of all vehicles via inspections, defect reporting and arranging repairs in line with DVSA requirements
- Planning and monitoring the day to day running of the business to ensure all bookings are completed
- Implementing & maintaining a system for reporting rental utilisation
- Implementing potential business improvements
- Maintaining Health & Safety policy and procedures
- Ensuring vehicles are in-line with legislation and road tax prior to rental
- Sourcing suppliers for better rates for truck & tyre supplies
- Providing accurate vehicle spend, reporting data directly to the directors
- Generating invoices, with recharges to be billed out to customers
- Transferring ownership on Penalty Charge Notices & ensuring any fines are recharged
- Updating and managing the Purchase Ledger
- Overseeing the OOH callout line – making cost effective decisions whilst resolving time critical issues and meeting the customer expectations
- Reviewing department processes and procedures, improved and communicated new processes to ensure compliance and consistency within both operational and compliance sectors of the business
Join us as a Rental Administrator where your proactive attitude, attention to detail, and passion for service will make a meaningful impact! We are dedicated to providing a supportive environment that encourages growth while delivering outstanding experiences for our clients.
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
