Richard Greener Rentals is an established lettings and property management agency covering Northampton and the surrounding villages. Established in 1998, we have built a strong reputation for providing a professional and reliable service to landlords and tenants.
We are looking for an organised and proactive Lettings Administrator to support our lettings team, property managers and Head of Lettings.
This is a varied, hands-on role within a busy but friendly office. You will help with the day-to-day administration of our lettings department, communicate with landlords, tenants, applicants and contractors, and ensure that important tasks are followed through properly.
The successful applicant will need to be confident dealing with people by telephone, email and in person. Previous lettings or property experience would be beneficial, but full training will be provided for the right person.
What we offer:
- A friendly and supportive working environment
- Full training and ongoing guidance
- Career development within an established business
- A varied role with genuine responsibility
- An approachable, open-door management style
Main responsibilities:
- Supporting the lettings team with general administration
- Assisting the Head of Lettings with correspondence, reports, diary management and day-to-day tasks
- Supporting property managers with tenant, landlord and maintenance enquiries
- Preparing tenancy agreements, progress lettings applications, referencing documents and other tenancy paperwork
- Processing agreed rent increases
- Responding to telephone and email enquiries
- Booking viewings, inspections and contractor appointments
- Following up with applicants and arranging referencing
- Keeping landlords and applicants updated during the letting process
- Maintaining property, landlord, tenant and contractor records
- Uploading documents and ensuring files are complete and up to date
- Assisting with property marketing and preparing listings
- Arranging keys, key cutting, key collections and contractor access
- Meeting visitors and providing front-of-house office support
- Assisting with utility transfers and resolving related queries
- Monitoring outstanding tasks and following up where necessary
- Supporting rent arrears administration when required
- Managing post, filing, stationery and general office records
- Assisting with health and safety and compliance records
- Providing general support across the lettings and property management departments
Skills and experience required:
- Strong organisational and administrative skills
- Clear written and verbal communication
- A professional and helpful approach to customer service
- Good attention to detail
- Ability to prioritise and manage several tasks at once
- Confidence using computers, email and general office systems
- Ability to work independently and as part of a team
- A practical and flexible approach to work
- A full UK driving licence
Experience within lettings, estate agency or property management would be helpful but is not essential. We are more interested in finding someone reliable, organised and willing to learn.
If you are proactive, motivated and would like to join a long-standing and successful local business, we would be pleased to hear from you.
To apply, please send your CV and a short covering letter to Richard Greener Rentals.
Job Type: Full-time
Pay: £27,363.00-£30,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Ability to commute/relocate:
- Northampton NN3 6AP: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
