We're looking for an experienced and customer-focused Service Engineer to join our growing team. If you enjoy diagnosing complex faults, solving engineering challenges, and working autonomously in the field, this could be the opportunity you've been looking for.
This is a varied and rewarding role where you'll manage your own workload while delivering exceptional service to customers across the UK.
Working on a wide range of equipment and systems, you'll utilise your mechanical and electrical expertise to carry out installations, maintenance, breakdowns, and diagnostic works on compressed air systems
Key Responsibilities
- Diagnosing faults, carrying out repairs, and responding to emergency breakdowns to minimise customer downtime.
- Performing planned preventative maintenance and providing expert recommendations to improve equipment performance and reliability.
- Supporting the installation, commissioning, and optimisation of compressed air systems at customer sites.
- Building strong relationships with customers, providing technical advice and becoming a trusted engineering partner.
- Identifying opportunities to deliver additional value and solutions that support customer requirements.
- Completing service documentation and technical reports accurately, ensuring customers receive clear and professional recommendations.
- Contributing to commissioning projects and supporting customer training where required.
- Working safely and professionally at all times, carrying out risk assessments and adhering to site-specific safety requirements.
- Providing valuable feedback to improve products, systems, and service delivery across the business.
- Participating in the on-call rota, helping to deliver the responsive service our customers rely on.
- Taking ownership of your company vehicle, equipment, and tools to ensure you're always ready to deliver outstanding service.
Skills and Experience
- Experience working with compressed air systems, including their controls, servicing, maintenance, and performance optimisation.
- The ability to diagnose faults, carry out repairs, and undertake maintenance across a wide range of compressed air equipment, including screw compressors.
- Strong technical assessment skills, with the confidence to evaluate equipment performance and recommend practical engineering solutions.
- A solid engineering background, supported by relevant qualifications and a commitment to continuous professional development.
- A professional and proactive approach, with the ability to work independently and represent the business positively with customers.
- Excellent communication and IT skills, enabling you to build strong customer relationships and produce high-quality service reports and recommendations.
- A thorough understanding of modern service engineering and fault-finding techniques.
- Experience with electrical, electronic, and PLC-controlled systems, including testing, diagnostics, and repair.
- A passion for delivering outstanding customer service and maintaining the highest standards of quality and safety.
What we offer
- A competitive salary and comprehensive benefits package that recognises your skills, experience, and contribution
- A people-first culture that prioritises employee wellbeing, work-life balance, and ongoing support
- Excellent opportunities for career progression, training, and development within a successful and rapidly growing business
About Us
We are MARCH®. The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board.
Why March?
Progress is People.
MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences. We believe diverse thinking strengthens engineering, and we welcome applications from all backgrounds. If you need any adjustments during the recruitment process, just let the team know.
