Looking for flexible work that makes a real difference? Join our Bank team as a Security Operations Officer and help maintain a safe and secure environment for patients, staff and visitors across West London NHS Trust sites.
In this varied role, you will carry out security patrols, respond to incidents and alarms, support emergency situations, monitor site safety, and provide a professional security presence across Trust premises. You may also assist with reception cover, post services and general facilities support when required.
o Provide a first-line response for any building-related issues affecting daily operations.
o Undertake and document security patrols of sites, grounds, and buildings according to the scheduled day and night routine.
o Conduct thorough site searches in and around buildings and garden areas.
o Escort staff, visitors, or contractors between buildings and sites upon request.
o Maintain clear electronic security logs in strict accordance with security protocols.
o Respond promptly and appropriately to security incidents, participating in physical intervention activities when required or directed.
o Participate in formal face-to-face handovers at the start and end of each shift.
o Maintain hospital site safety by executing locking and unlocking procedures via security control systems, including patrols and locking duties at Armstrong Way.
o Undertake rotational shift patterns covering 24 hours a day, 7 days a week, 365 days a year, adjusting shift patterns flexibly as service needs dictate.
o Present a professional appearance, remain polite to staff, visitors, and members of the public at all times, and wear designated Personal Protective Equipment (PPE).
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
