The post holder will play a key role in coordinating the administrative functions of the 62-day cancer pathway, ensuring patients are supported through a timely and efficient diagnostic and treatment journey. Working closely with the Clinical Nurse Specialist team, the post holder will contribute to the delivery of high-quality, patient-centred care and support the achievement of pathway performance standards. The role involves regular direct contact with patients, requiring a compassionate, professional, and proactive approach to communication throughout their care experience.
The post holder will act as a key point of contact for patients, carers and members of the multi-disciplinary team, promoting effective communication across services. They will support patients throughout their pathway by ensuring they are kept informed at all stages of their care in a timely and compassionate manner.
Key responsibilities include, but are not limited to:
Booking and coordinating patient appointments, including blood tests and diagnostic investigations
Proactively chasing and tracking appointment dates to support achievement of pathway targets
Maintaining accurate and up-to-date patient tracking systems and data records
Liaising with tertiary centres to monitor and track onward referrals
Working closely with endoscopy, radiology and other diagnostic services to ensure timely progression along the pathway
Supporting audit activity and contributing to patient satisfaction surveys to improve service delivery
Assisting with the triage of suspected cancer referrals to ensure all relevant investigations are included
Supporting the management and triage of the Colorectal Clinical Nurse Specialist (CNS) shared email inbox
Visa Sponsorship:
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this
vacancy.
