Department: SECURITY
Reports to: General Manager & Security Manager
Job Overview
To assist with the overall responsibility for security and health & safety management within the hotel through Company procedures
Duties and responsibilities
Main responsibilities:
· Assist the hotel in preventing loss through the apprehension of persons committing or suspected of committing an offense stated by law or under the Hotel procedures and policies. This will include undertaking investigations and liaison with relevant enforcing authorities and reporting back to the Health and Safety and Security Manager on the most appropriate course of action
· Responsibility for the Hotel Fire Plan, taking the appropriate responsibility in the event of a fire alarm being activated
· Liaison with VIP security personnel if required
· Assist the Duty Manager with daily matters arising as required
· Carry out bag and person search by Hotel procedures and legal requirements related to such activities
· Undertake float, safe, and lock checks as required, ensuring that the appropriate remedial action is taken
· Undertake regular building walk rounds and audits to ensure that the Hotel remains compliant in all areas of security and health & safety
· Check and ensure all C.C.T.V systems are always working and operational, calling out respective engineers if necessary.
· Only provide C.C.T.V. footage to the relevant authorities.
· Advise the Health and Safety and Security Manager on additional surveillance as required in the Hotel from time to time
· Assist the Housekeeping department in the management of lost property
· Duty Management
· Management of workforce against the agreed specification
· Ensure that the intent of the Security Manager is reflected in the operational delivery of a safe and secure environment at the event venue
· Ensure that all activities are delivered against the standard operating procedure
· Operational reporting as required
· Step up to the Manager role when the manager is out of the office or on holiday.
· Ensure that all patrol activity is carried out by the assignments
· Advise the client and the Customer Service Manager immediately of any problems that may arise that could have an impact on the services provided
· Be the first point of contact between the Manager and officers on-site
· Ensure the smooth running of the onsite parking and logistics deliveries
· Other duties will include staff searches, vehicle access/egress policies, and site patrolling
Patrols:
As an Assistant Security, Health, and Safety Manager you must move around to patrol the various parts of a property: check the doors and stairwells to make sure the locks are secure, and no danger is lurking. You will need to be in the lobby, especially when large groups arrive and during busy morning and afternoon times to provide guests with a sense of security. You must patrol outdoors as well as room hallways and activity areas, such as the pool and spa.
Surveillance:
You may be stationed in an office where they can watch the activity captured by the cameras on television monitors.
Health and Safety:
· Attend and investigate all accidents and hazards that occur within the Hotel and report back on the most appropriate course of remedial/preventative action.
· Undertake risk assessments, by current health & safety legislation on work practices and any work equipment that is required.
· Assist the Hotel in complying with all health & safety legislation, particularly The Regulatory Reform (Fire Safety) Order 2005, The Health and Safety at Work Act 1974, The Management of Health and Safety at Work Act 1999, and the 1984 P.A.C.E. Act, and subsequent amendments.
Administrative:
· Ensure the privacy of guests by ensuring that information is not divulged to any other than the relevant parties, as per the Data Protection Act.
· Maintain all necessary records and registers legibly and neatly
· To prepare accurate and timely reports as required
Working relationships:
· Always maintain a good liaison and working relationship with local hotels, independent security bodies, and other Government enforcement agencies
· Due to the nature of the role, the Security Manager is required not to enter any personal liaisons or relationships with any other employee of the Company or the group
· The Assistant Security, Health, and Safety Manager may be required from time to time to work at or visit any other property within the group
Job Types: Full-time, Permanent
Benefits:
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Work Location: In person
