NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
The Ward Support Coordinator plays a key role in supporting the delivery of high-quality patient care by maintaining a clean, safe, and well-organised ward environment. Working as an integral member of the ward team, the post holder provides a range of non-clinical support services including stock management, environmental cleanliness, catering coordination, supplies management, equipment monitoring, and general maintenance reporting. The role involves close collaboration with the Senior Charge Nurse, ward staff, support services, procurement teams, National Distribution Centre, pharmacy, catering, portering services, and external suppliers to ensure national and local standards are consistently achieved.
Duration, Location, and Working Pattern:
Permanent
Glasgow Royal Infirmary, 84 Castle Street, Glasgow, G4 0SF
36 Hours (Monday to Friday - Day Shift)
Key responsibilities:
The post holder will support the day-to-day operation of the ward by ensuring stock levels, consumables, equipment, catering supplies, and non-clinical services are maintained to meet patient and service needs. Responsibilities include managing and monitoring stock and non-stock items, undertaking stock rotation and quality checks, sourcing alternative products during shortages, supporting annual audits, resolving invoice queries, and liaising with procurement, pharmacy, clinical teams, and suppliers. The post holder will help maintain high standards of cleanliness within ward and communal areas, monitor kitchen facilities and catering provisions, coordinate specialist dietary requirements, and ensure storage areas remain organised and compliant. Additional duties include monitoring equipment, reporting faults, coordinating repairs, managing delivery and returns processes, supporting blood collection and phlebotomy supplies, planning stock requirements during peak periods, and contributing to service improvements. The role requires regular communication with patients, visitors, relatives, and multidisciplinary colleagues while maintaining patient dignity, confidentiality, and a safe ward environment at all times.
Knowledge, training, qualifications and/or experience required to do the job:
- Experience of working within a healthcare, ward, supplies, stores, facilities, or support services environment.
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Knowledge of stock control, inventory management, stock rotation, and ordering processes.
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Understanding of cleanliness, infection prevention, and environmental standards within healthcare settings.
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Good organisational and time management skills with the ability to prioritise workload effectively.
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Effective communication and interpersonal skills, with the ability to work collaboratively with multidisciplinary teams.
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Ability to maintain accurate records and support audit processes.
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Experience of working with procurement, supply chain, or ordering systems is desirable.
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Awareness of health and safety requirements relating to equipment, storage, and manual handling.
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Basic IT skills, including the use of electronic ordering and inventory systems.
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Commitment to delivering high standards of customer service to patients, visitors, and colleagues.
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Willingness to undertake all mandatory NHS training relevant to the role.
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Understanding of confidentiality, dignity, and person-centred care principles.
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Chris Harvey, Interim Lead Nurse, 0141 201 5857, [email protected]
Marie Allan, Senior Charge Nurse, 0141 201 5844, [email protected]
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
