Lead the day-to-day Back of House operations, ensuring high standards and full Health & Safety compliance at all times
Oversee dish room, loading bay and kitchen utility functions to ensure efficient and uninterrupted service
Maintain exceptional hygiene and presentation standards across kitchens, staff facilities, canteen, changing rooms and refuse areas
Coordinate daily linen flow and operational requirements in partnership with outlet managers
Oversee the Employee Restaurant, ensuring consistent quality, availability and service standards
Plan and manage agency/contract labour in line with business needs and productivity targets
Drive Food Safety & Hygiene compliance, maintaining a 5-star Food Safety rating
Monitor equipment condition, report faults promptly and ensure correct and safe use of machinery and utensils
Prepare weekly orders for cleaning chemicals and materials, maintaining effective stock control
Manage inventory of tableware and operational equipment in collaboration with Health & Safety
Train, coach and develop Kitchen Porters in sanitation, safe equipment handling and chemical safety
Support labour, cost control and budget performance, understanding the department’s impact on overall Club and Hotel financial goals
Build a positive, collaborative and accountable team culture
Act as a role model for professional behaviour, standards and service excellence
Work flexibly in line with operational requirements
About You
We’re looking for a confident and hands-on leader who thrives in a fast-paced hospitality environment and takes real pride in high standards.
You’ll be someone who:
Balances big-picture thinking with a practical, roll-your-sleeves-up approach
Leads by example and naturally motivates and develops others
Takes ownership of standards and isn’t afraid to hold people accountable
Stays organised and calm under pressure, with strong attention to detail
Proactively solves problems and keeps operations running smoothly
Understands the importance of equipment care, safety and efficient ways of working
Builds strong, positive relationships across teams and departments
Brings energy, reliability and a collaborative team spirit to everything you do
What We’re Looking For
Experience supervising or managing Back of House or kitchen operations within hospitality or hotels
At least 2 years’ experience in a fast-paced hospitality environment
Confident leadership and decision-making skills
Strong communication and organisational ability
Good working knowledge of Food Safety, COSHH and Health & Safety practices
Food Safety Level 2 (or willingness to obtain)
An understanding of risk assessments and safe working procedures
In return we offer fantastic rewards and benefits (T&C’s apply):
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Private medical benefits via Medicash
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Discount in over 800 retail outlets via Reward Gateway
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Discounts on food & beverage in our restaurants and sister businesses
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Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic)
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Life assurance
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Long Service Awards
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An exciting range of learning and development programmes
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Uniform laundry service
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Opportunities for promotion and continual progression
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Complimentary meals while on shift
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Birthday Day Off
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Employee Assistance Programme
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Wellness Support
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.
Note: Recruitment agencies, we love what you do, but this time we’ve got it covered—so no need to call us. Thanks for understanding!
Your personal data will be processed in accordance with The Arts Club’s Employee Privacy Policy, available via the link.
