Closing date for applications: 03/08/2026
Interview date: 13/08/2026
This is a truly exciting opportunity to make a difference.
Were looking for an exceptional operational leader to help shape the future of neurodevelopmental care in Herefordshire.
This is more than a service management role. It is an opportunity to lead, build and transform pathways for ADHD, Autism and wider neurodevelopmental support, ensuring children, adults and families receive timely, accessible and person-centred care.
As our Senior Clinical Services Operations Manager for Neurodevelopmental Services, youll work with clinical leaders, partners, patients and families to develop high-quality assessment, prescribing and wrap-around support services that make a real difference.
Were looking for someone who combines strong operational grip with compassion, curiosity and the ability to bring people with them. Youll understand planned care, waiting list management and performance delivery, but youll also be passionate about co-production, lived experience and improving outcomes for neurodivergent people.
If you're ready for a role where you can shape services, build partnerships and leave a lasting impact, wed love to hear from you.
Help us create neurodevelopmental services that work better for the people who need them most.
Visa sponsorship is not available for this position. Applicants must hold the right to work in the UK.
Main duties of the job
This is an exciting opportunity to lead and develop Taurus Healthcare's Neurodiverse Services portfolio, including Adult ADHD, Adult Autism, Children's ADHD and Children's Autism services.
The post holder will provide operational leadership across neurodevelopmental services, ensuring safe, effective and patient centred care while driving service improvement, innovation and growth.
Key responsibilities include leading the mobilisation of new services, managing demand, capacity, referrals and waiting lists, and ensuring delivery against contractual, quality and performance targets.
The role will oversee governance, risk management, workforce planning, recruitment, budget management and performance reporting, ensuring services remain sustainable and deliver value for money.
Working closely with clinical leaders, commissioners, NHS partners, education, social care and voluntary sector organisations, the post holder will help develop integrated pathways and innovative support services for neurodivergent people and their families.
The successful candidate will champion co production, ensuring the views and experiences of patients, carers and families shape service design, delivery and continuous improvement, while helping to influence the future of neurodevelopmental care across Herefordshire.
About us
Taurus Healthcare was established in 2012 as the provider arm of the GP Federation serving over 210,000 patients across Herefordshire. Founded and owned by GP partners from across the county, Taurus is committed to delivering high quality, cost effective healthcare services closer to patients' homes, whilst ensuring those requiring hospital care are seen quickly and effectively.
We are committed to creating a diverse and inclusive workplace and welcome applications from all backgrounds, including Armed Forces veterans and family members of serving personnel.
Taurus Healthcare offers a range of excellent employee benefits, including membership of the NHS Pension Scheme with a 23.78% employer contribution, 33 to 38 days annual leave including bank holidays (pro rata for part time staff), access to our Vivup Employee Benefits Programme offering counselling support, salary sacrifice schemes and retail discounts, plus membership of the Blue Light Card discount scheme.
We reserve the right to close this vacancy early should sufficient applications be received and therefore encourage early application.
Strictly no applications, enquiries or candidate submissions from recruitment agencies or third parties. Agencies are not authorised to advertise this vacancy or act on behalf of Taurus Healthcare.
Job description
Lead and develop Taurus Healthcares Neurodiverse Services portfolio, including Adult ADHD, Adult Autism, Children's ADHD and Children's Autism services.
Drive the mobilisation, implementation and ongoing management of new neurodevelopmental services and pathways across Herefordshire.
Provide day-to-day operational leadership, ensuring services are safe, effective, efficient and patient-centred.
Develop and deliver service transformation programmes that improve access, reduce waiting times and enhance patient outcomes.
Monitor demand, capacity, referrals and waiting lists, ensuring services achieve performance targets and contractual requirements.
Establish and oversee robust governance, operational procedures, risk management and quality assurance processes.
Lead workforce planning, recruitment, staff management and service resilience across neurodiverse services.
Develop and maintain performance frameworks, dashboards and KPI reporting to support service improvement and accountability.
Manage budgets, financial performance, invoicing processes and income recovery, ensuring services operate sustainably and deliver value for money.
Work collaboratively with clinical leaders, commissioners, NHS partners, education providers, social care and voluntary sector organisations to create integrated care pathways.
Lead the development of innovative wrap-around support services, including wellbeing, peer support, health coaching and family support initiatives.
Ensure the voices of neurodivergent people, families and carers directly influence service design, delivery and continuous improvement through co-production.
Maintain high standards of clinical governance, patient safety, safeguarding and regulatory compliance across all services.
Represent Taurus Healthcare at senior stakeholder and system-wide meetings, influencing the future direction of neurodevelopmental care across Herefordshire.
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent operational management experience.
- Evidence of leadership and management development.
- Project or programme management qualification or equivalent experience.
- Good standard of education (GCSE level in Maths and English, or equivalent)
Personal Qualities and Attributes
Essential
- Ambitious and visionary leader.
- Passionate about improving neurodiverse care.
- Patient-focused and outcome-driven.
- Committed to delivering exceptional care and reducing health inequalities.
- Committed to genuine co-production, ensuring that service decisions are informed by the experiences, priorities and feedback of the people who use them.
Desirable
- Collaborative and relationship-focused.
- Innovative with a strong commitment to continuous improvement.
Skills
Essential
- Strong strategic and operational leadership skills.
- Ability to manage complex service development programmes
- Understanding of planned care standards, waiting list management principles and maximum waiting time requirements within NHS services.
- Advanced data analysis and performance reporting skills.
Desirable
- Highly developed analytical and problem-solving skills.
- Strong financial and commercial awareness.
- Excellent stakeholder engagement and influencing skills.
- Excellent written and verbal communication skills.
Experience
Essential
- Significant senior operational management experience within healthcare services.
- Experience of service mobilisation and implementation.
- Experience of programme and project management.
- Experience of service redesign and transformation.
- Experience of managing planned care processes within healthcare services, including referral management, waiting list oversight, capacity and demand planning, backlog reduction and delivery against maximum waiting time standards.
- Experience of involving patients, families, carers or people with lived experience in service development, improvement or pathway redesign.
- Knowledge of safeguarding requirements for adults and children.
Desirable
- Demonstrable experience leading neurodiverse services, including ADHD and/or Autism pathways.
- Experience of financial management and budget oversight including invoice management and activity reconciliation processes.
- Experience of workforce leadership and management.
- Experience working with multidisciplinary clinical teams.
- Understanding of prescribing and medication management services.
- Knowledge of NHS commissioning, contracting and governance arrangements.
Job Type: Permanent
Pay: £45,254.17-£49,669.22 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Referral programme
- Sick pay
Work authorisation:
- United Kingdom (required)
Work Location: In person
