Job Advert
When you join Your Trust as an Activity Centre Assistant - Casual you will be part of a charity based across the Rochdale Borough that aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and creative people.
What’s in it for me?
As an Assistant Activity Centre Manager - Casual we can offer you:
Salary: Band 3, £15.49 per hour
Hours: Casual, as and when required
Location: Hollingworth Lake WAC & Woodland Adventure
What will my role be as an Assistant Activity Centre Manager - Casual?
The purpose of this role is to provide a professional, efficient and high-quality service to customers of Your Trust. This includes overseeing the day-to-day operations of a multi-disciplinary activity centre including Hollingworth Lake Water Activity Centre and Woodland Adventure, managing relevant staff, and supporting the General Manager as required. The role is also responsible for ensuring exceptional customer service and compliance with industry and health and safety standards, while delivering a safe and enjoyable visitor experience.
What do I need to have?
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Supervisory or Team Leader experience in a sport, leisure or outdoor activity centre environment including mentoring, motivating and coaching
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Experience of working in a customer facing, target driven environment with a proven record of achieving results
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Experience in a range of watersports and outdoor activities such as, paddlesports, powerboating, raft building, sailing, climbing
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Experience of dealing with customers
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Experience in a range of watersports and outdoor activities such as paddlesports, powerboating, raft building, sailing, climbing or adventure nets/high ropes
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Hold First Aid at Work Certificate or demonstrate commitment and ability to achieve within 3-6 months
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Proven ability to develop positive relationships with stakeholders, partners and members of the public including effective management of compliments and complaints
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Knowledge of a range of watersports and outdoor pursuits related products and services and demonstrable confidence in promoting these
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Ability to problem solve and make key decisions under pressure, including prioritising and meeting deadlines
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Excellent communication; both oral and written and excellent interpersonal skills
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Excellent time management skills
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As an organisation we encourage an environment which is inclusive to all therefore we welcome applications from people from all backgrounds and with all different kinds of life experiences.
If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer Service then we would love to hear from you.
If you have any queries please call 01706 926215.
All applications must be made using the Your Trust Online Application Form as we do not accept CVs.
All positions are subject to a DBS Check appropriate to the role.
