Overview
We are seeking a dedicated and professional full time (Monday to saturday) Dental Receptionist to join our dental team. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and a strong background in administrative support within a healthcare setting. As the first point of contact for patients, the Dental Receptionist plays a vital role in ensuring smooth clinic operations, providing exceptional customer service, and maintaining an organized front desk environment. This position offers an engaging opportunity to contribute to patient care and clinic efficiency in a fast-paced dental practice.
Duties
- Greet patients warmly and professionally upon arrival, creating a positive first impression.
- Schedule appointments accurately using practice management software, accommodating patient needs and provider availability.
- Manage patient check-in and check-out processes efficiently, including collecting necessary documentation and payments.
- Answer phone calls promptly, providing clear information about services, appointment availability, and insurance procedures.
- Maintain organized patient records, ensuring confidentiality and compliance with privacy regulations.
- Coordinate with dental staff to facilitate smooth daily operations and patient flow.
- Handle administrative tasks such as billing, insurance verification, and processing payments with accuracy.
Skills
- Proven office experience with strong administrative skills in a healthcare or dental environment.
- Excellent interpersonal and communication skills to interact effectively with patients, staff, and providers.
- Proficiency in using office management software and familiarity with dental practice management systems.
- Strong organizational abilities with attention to detail to manage multiple tasks efficiently.
- Ability to handle sensitive information discreetly while maintaining professionalism at all times.
- Adaptability to changing priorities within a dynamic clinical setting.
- A friendly attitude combined with problem-solving skills to address patient inquiries confidently.
Pay: £15.00 per hour
Experience:
- Dental receptionist: 1 year (required)
Work authorisation:
- United Kingdom (required)
Location:
- Hanwell, Greater London (preferred)
Work Location: In person
