Full Time Role - 5 days per week, normal working day 8am-5pm. At least one day will be a weekend day.
The Deli has been an integral part of our Farm Shop since it opened in 2010 and has been picked as a source of considerable growth to support the business’ future success – it provides high quality products from local & national suppliers – a broad selection of cheese, scotch eggs, sausage rolls, pies, olives, and various other savouries.
The Deli also sells some homemade items, such as its best-selling product, the Canalside Sausage Roll, and this is the area of the department we are looking at expanding through our new Production Kitchen which will open later this year. The Deli Supervisor will be integral in helping creating new products with the emphasis being on. quality, fresh products that are innovative, creative, and sought after by food lovers. Therefore Food Production experience is required.
Providing excellent products with excellent customer service is our mission – all our employees are required to engage with our customers and be friendly, professional, and knowledgeable to ensure we meet our high standards. Our Deli colleagues, led by the Supervisor must also adhere to our strict Food Safety standards.
Be the highlight for the customer by providing exceptional customer service, knowledgeable interactions, completing bespoke customer requests, all whilst being, quick & efficient.
Ultimately responsible for setting the standards for the department, allocating resource where required, coaching, people management & motivation, organising the rota, assistance with hiring, starter inductions, and performance reviews.
- Ensure Display Space is Stocked and Visually Appealing
Ultimate responsibility for ensuring the display space in the Deli retail counters are full at all times (within reason), appear abundant and visually appealing. Sets the strategy for the products to be sold.
Defining, refining, and producing a handcrafted product range in an efficient and cost-effective manner.
- Maintenance of Food Safety Standards
Ultimately responsible for ensuring the production of food is completed to the Business’s high food safety standards, working within the established processes, ensuring the Deli department is kept clean, organised, and well maintained.
Responsible for ensuring the Deli is a profitable department, buying appropriately, accurately costing, minimising waste, and setting the retail prices.
The whole team wins when it’s together and department leads must work collaboratively with other departments to ensure the success of their own department, and the success of other departments – this requires clear and ongoing communication and establishing a mutual rhythm of cooperation.
Must be aware of industry trends, generate new ideas and initiatives, and be open to suggestions.
Job Types: Full-time, Permanent
Work Location: In person
