Number of hours: 30 - 37.5 hours, to be agreed with successful candidate.
Working pattern: Over 5 days, some Saturdays may be required, exact pattern to be agreed with successful candidate.
This is a newly created role within the practice, offering an exciting opportunity for the successful candidate to establish, develop and shape the Site Supervisor role. We are looking for a reliable, practical and proactive individual who can take ownership of the role and work closely with the Practice Business Manager to develop effective systems, processes and standards for the management of our premises and facilities.
As the sole Site Supervisor, you will take responsibility for the day-to-day maintenance, safety, security and smooth running of our purpose-built GP practice. The role is intentionally broad, and we are looking for someone who can bring their own experience and ideas to help develop the role and ensure it meets the evolving needs of the practice.
Your responsibilities will include general handyman duties, basic repairs, grounds maintenance, routine premises checks, contractor management, health and safety, compliance and the overall upkeep of the building.
Working within a busy primary care environment supporting approximately 50–60 staff across 24 consultation rooms and associated office spaces, this is an important role in ensuring our premises remain safe, well-maintained, secure and fit for purpose. You will be expected to identify issues proactively, respond promptly to maintenance requirements and develop practical solutions that improve the way we manage our premises.
There will also be an element of responsibility for cleaning services. The practice currently uses an external cleaning contractor, and the Site Supervisor will help manage this contract, monitor standards, support quality assurance and coordinate deep cleans and cover during periods of sickness or absence. In time, there is an ambition to develop a more in-house cleaning model, and the successful candidate will have an opportunity to help shape and implement this approach.
As this is a new position, there is considerable scope for the successful candidate to develop the role over time, introducing and improving systems for maintenance, compliance, asset management, contractor oversight and facilities management. We are looking for someone who is comfortable working independently, enjoys taking ownership and is keen to make the role their own.
You will work closely with the Practice Business Manager and wider practice team, with the opportunity to make a tangible contribution to the working environment for our staff and the experience of our patients.
Key Responsibilities
- Act as the Practice Health and Safety Officer, ensuring compliance with all relevant legislation and internal policies.
- Develop, implement and regularly review health and safety procedures, promoting awareness across the practice.
- Carry out and maintain risk assessments, implementing actions to reduce identified risks.
- Ensure full compliance with fire safety regulations, including routine checks, drills, system maintenance and documentation.
- Act as a first point of contact for health and safety matters for staff and external agencies.
- Record and manage accidents and incidents in line with practice procedures.
- Ensure all contractors and service providers meet required health and safety and compliance standards.
- Manage the practice cleaning contract, monitoring standards, liaising with contractors and coordinating deep cleans and sickness cover.
- Undertake DSE/workstation assessments and provide guidance on safe working environments.
- Oversee maintenance, repair and general upkeep of the building, internally and externally.
- Ensure servicing, maintenance and calibration of equipment is completed and accurately recorded.
- Maintain an up-to-date inventory of practice equipment and assets.
- Liaise with external contractors to ensure work is completed to the required standards and regulations.
- Support the Practice Business Manager in developing and delivering a long-term facilities strategy.
- Ensure all facilities meet statutory, environmental, health and safety and security requirements.
- Act as a designated key holder for the practice, responsible for building access, security and emergency call-outs where required.
- Identify opportunities to improve the way the practice manages its premises, facilities and services, helping to develop the role and associated processes over time.
Essential Criteria
- Experience in a facilities, maintenance, caretaker or similar site-based role.
- Good working knowledge of health and safety legislation and compliance requirements, including fire safety.
- Practical skills in general maintenance and basic repairs, such as plumbing, joinery, painting and minor electrical work.
- Experience of carrying out risk assessments and implementing actions to reduce risk.
- Ability to manage and oversee external contractors and service providers.
- Experience of monitoring standards and maintaining safe, clean and compliant environments.
- Ability to work independently, take ownership of tasks and prioritise workload effectively.
- Good organisational skills, with the ability to keep accurate records and documentation.
- Basic IT skills to support record keeping and communication.
- Strong communication and interpersonal skills.
- Reliable, proactive and flexible approach to work.
- Understanding of confidentiality, safeguarding and professional boundaries within a healthcare setting.
- Willingness to undertake training relevant to the role, such as health and safety and fire safety.
- Ability to act as a key holder, including responding to alarms or emergencies if required.
Desirable Criteria
- Experience working in a healthcare, NHS or similar regulated environment.
- Formal health and safety qualification, such as IOSH or NEBOSH.
- Knowledge of compliance areas such as COSHH, Legionella and fire safety management.
- Experience of PAT testing or coordinating equipment testing and servicing.
- Experience managing cleaning services or contracts.
- Experience in stock control, inventory management or asset tracking.
- Basic understanding of building systems, such as heating, ventilation and water systems.
- Experience contributing to audits, inspections or compliance checks, such as CQC.
- Full UK driving licence.
About the Practice
We are a large, forward-thinking practice with more than 17,000 patients, based in a purpose-built building in the centre of Chorley.
We have regular practice meetings, with a structured meeting rota including whole-staff meetings, clinical meetings, safeguarding meetings and protected time for training.
Our multidisciplinary clinical team includes 6 GP Partners, 5 Salaried GPs and 4 Advanced Nurse Practitioners, supported by a wider team of Paramedics, Pharmacists, First Contact Physiotherapists, a range of specialist Nurses and Health Care Assistants.
We are a training practice and have a number of junior doctors working on site, including FY2s, ST2s and ST3s.
The practice benefits from a well-structured management team led by a Practice Business Manager. We are committed to supporting and encouraging professional development and would welcome someone who is enthusiastic about contributing to our diverse and forward-thinking team.
What We Offer
- NHS Pension Scheme.
- Generous holiday entitlement, with up to 25 days, increasing by 1 day per year to a maximum of 30 days.
- Comprehensive induction programme.
- Extensive CPD programme, including monthly protected time for mandatory training.
- Well-established practice providing a high standard of primary care.
- Innovative approaches to working, including a strong focus on reducing workload.
- EMIS Web clinical system.
- A practice serving more than 17,000 patients.
- The opportunity to develop and shape a newly created role, with the scope to introduce new systems and ways of working.
- Supportive management team and opportunities for professional development.
Pay: From £14.60 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
Work authorisation:
- United Kingdom (required)
Work Location: In person
